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Global Diamonds (Calgary Clock Specialist)

Global Diamonds (Calgary Clock Specialist)

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1.0 1 review
9685 MacLeod Trail SW, Calgary, Alberta, T2J 0P6, Canada
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Mar 19, 2025

Very, very poor

I took my grandmothers mantle clock to Mo in October of 2023 as the spring had broken. This mantle clock was over 100 years and a limited addition. Mo said they would inspect and call me within the week. After a week i went to their store only to fins the clock was in pieces. They said the mechanism had to be replaced yet I had the spring replaced before. After 12 months and 5 mechanisms (used) I received the clock back which worked for a month. I went to another store who specializes in these mantle clocks and after inspection they said they needed a new wheel. I asked him why and he told me because it was worn out, another used mechanism. I was more interested in the sentimental value as it was a wedding gift for my grandmother. The store keeper told me this was an expensive clock and if in its original condition would be worth $5000. Mo charged me $650 to put used mechanisms and lied to me over and over again. These people really have no idea what they're doing. They really don't deserve a one star. If I could have given them a zero I would have. Bandits

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Mar 18, 2021
I don't even want to give this place one star but negative stars are not available. I purchased a wedding set from here back in winter of 2018. We had to have accent stones replaced shortly after the purchase which took months and then they were replaced with a very inferior stone, so much that the replacements looked black. Then late last year I then discovered that the center stone on the engagement ring (just under 1 carat) had a couple of chips, which I can understand can happen. I took it back and was told to try to put it through as an insurance claim. While processing a claim through insurance for a replacement, the appraisal company told me that the Center stone was actually moisannite ( lab created, value = $400) and that the setting that was used for the princess cut diamond was actually for a round diamond, which if it was set correctly could have protected it from chipping. I was also informed that it was not a custom/handmade ring as I was told at the time of viewing and purchase. It was actually a machine/ batch made. I paid over $6000 for this ring only to discover it was really on worth maybe $2000.

Mar 18, 2021
I went to get a replacement minute hand for a clock but I was told they would not help me unless I bought the clock in to the shop. I explained that I had the base of the minute hand and the hour hand with me and I had the dimensions of the clock but they would not help. I asked why they needed the clock and I was forcefully told that they were too busy to help unless I brought the clock into the shop.

Sep 11, 2020
I needed a couple of watches fixed and was so impressed with this place. He did a great job and fit me in quickly. I highly recommend this place for watch repair and this is where I will go from now on.

Aug 12, 2020
DO NOT take your clocks here to be repaired! Though Mo was very friendly, pretty sure he didn't replace the mechanism that I was charged for and the chime never sounded the same. I had to pay someone else to get my keepsake clock back in working order and sounding like it should..

Mar 2, 2021
Very helpful and polite!

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 6 pm
Fri:10 am - 6 pm
Sat:10 am - 6 pm Open Today