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Timeless Diamond

Timeless Diamond

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3.0 Google Review
25 Peel Centre Dr, Brampton, Ontario, L6T 3R5, Canada
(905) 791-6490
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Mar 24, 2015
The customer service was initially great to begin with. I did not feel pressured in anyway and didn't feel I was being "judged" on my simple appearance. When my fiancée and I had decided to upgrade my engagement ring to custom make a halo for my centre diamond, I met with the initial sales rep and owner to discuss a design plan. They assured me that they knew what they were doing. However, it took nearly 2 whole months to complete! (9 weeks is the maximum length for any custom-made across the board). The first time they completed it was within 2.5 weeks but they missed out on the details I specifically asked for. So, they had to start again from scratch. It was good that they didn't charge extra. They did well on this promise. The final completion turned out very well as expected but the size was a little big on my finger. They said they measured exactly from my old setting but I also did lose weight. After being advised it is better to have a ring guard than to re-size, I didn't want to make the effort of going back and defending my point of view. They seem to give more advise than really listen to my needs, or else they wouldn't have missed the details I asked for since the beginning. I would give them 3.5/5 stars if they had half ratings as my overall satisfaction but not a 4 because I'm not a fan.

INDUSTRY BLOGS

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

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Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

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Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:9:30 am - 6 pm

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