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Sep 21, 2017
Buyer beware. While it might be licensed to sell Swarovski products as a distributor, this is not a licensed Swarovski boutique and there is a huge difference. You are unable to participate in the customer rewards program, and as such, there is no tracking of your purchase and the customer service is beyond abysmal. They do not have adequate stock levels so if you have been sold a faulty product (i.e. a bracelet with a faulty clasp that you failed to notice wasn't fully closing in-store because it was a gift) and simply want to exchange it for a new one, you will get a runaround explanation of how the product has to be sent back to Swarovski before a new one can be ordered and the wait will be 4-6 weeks. While you could easily order a replacement yourself from the actual Swarovski site and have the exact in-stock product delivered to your home within 4-6 business days, this store's no refund policy ensures they can sell you broken merchandise and leave you hanging as you quite literally have no other option. Will NEVER shop here again.

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Opening Hours

Mon:9:30 am - 9 pm
Tue:9:30 am - 9 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm
Sat:9:30 am - 9 pm Today