I am posting this review to give a heads up so you may not end up in the same position I and many others have been.
Be careful of glowing reviews on a business's website as they have the control over cherry picking what words represent their business track record. I trusted the website, but anyone can make a website..... and anyone can post words (supposedly) from others as reviews.
This company is not established, has not the experience to back up the claims made on their website nor a reputation locally other than being a sham. I just wish I had known then what I know now.
Despite having used this company once prior to this job, I am disgusted with this company. An established company with integrity as a rule asks for at most, 10%, in order to secure the job and cover the cost of materials needed to begin work. I was asked to pay a 50% deposit ($1000) up front even though there were only about $80 in materials needed to complete the job, meaning I was paying ahead for services not yet rendered. I learnt, don't ever pay for work you have not received yet.
He showed up three weeks later (and only because I was calling him and reminding him of our agreement) with one person with no experience (from another country, with no Canadian work Visa in place) that he had hired a few days prior, not the two person crew I had agreed on. It is assumed that when you hire a contractor that you are paying your fee for experience, if not then that inexperienced person will at least will be monitored and supervised. Not so. The contractor gave him a brief verbal tutorial then left, leaving the inexperienced one to do the job. The hired help only lasted about an hour and a half, then he too left as he (quote) "had a headache". This was someone I had been expected to pay $65 per hour.Â
It went on to be another 5 weeks of no communications, ignored messages, repeatedly being stood up for arranged meetings, and repeated requests from me to have my deposit returned, which were also equally ignored. My deck looks exactly the same today as the day that I hired this company, anger, frustration and disappointment were what my money bought me. Another thing that I got for my time in dealing with Earthwise Painting and Contracting is that I now have a deep mistrust for ANY company I have to hire in the future. This is not fair to those companies who do operate under integrity and reliability, but nevertheless.... it is now inside me. Thank you Earthwise...
Update:
To date, April 2019, I have been contacted by 4 people, all who had read this review and wanted to know how I had gotten my money back from this company as they were in the same situation. This is only the ones who have come forward..... don't add your name to this list.