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Bay Plumbing Supply & Showroom

Bay Plumbing Supply & Showroom

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3.1 Google Review
2776 Soquel Ave, Santa Cruz, California, 95062, United States
(831) 475-2900 www.bayplumbingsupply.com
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Google Reviews

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Mar 15, 2017
Told by the employee that "[he] would have to get up and go grab the part, making it a waste of his time" among a variety of other disparaging comments. Bay Plumbing is the worst service I have ever received buying a product anywhere. Completely useless staff that appear to actively hate the customers and the business they are working for.

Mar 7, 2017
I go hear for the contractors counter. They seem to have whatever supplies I need with friendly service.

Mar 2, 2016
Tried to place an order for specific bathroom fixtures. I was promised a detailed quote for that afternoon but it was never sent. It was not clear that the sales rep. knew that much about plumbing. I placed my order with Los Gatos Plumbing supply. I will definitely not waste my time going to Bay.

Apr 20, 2016
I have always gotten good service and helpful advice from Bay Plumbing staff. Free popcorn, too!

Nov 28, 2013
This post is specifically about Daniel in parts - use anybody else. I got heavy sighs from the minute I came in to get a hard-to-find part. He said he would call the manufacturer and get back to me - never did - and after multiple attempts to get a hold of him the only response he had was "your not the only customer I have" - so I went elsewhere. Worst customer experience I have had in a long time.

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 4:45 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm
Sat:10 am - 3 pm Today

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