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Plumbed Elegance

Plumbed Elegance

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3.4 Google Review
1658 Soquel Dr, Santa Cruz, California, 95065, United States
(831) 476-4455 www.plumbedelegance.com
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Google Reviews

Refresh Reviews 3.4


Jul 31, 2018
I have always been happy with Julia's product knowledge and helpfulness. She really pays attention to what a customer's needs are. I highly recommend Plumbed Elegance.

Aug 19, 2017
Very disappointing--considering the premium markup on all products. You can definitely find cheaper versions of what they sell other places and on-line. Had good design help prior to the sale.--and wanted to honor that by purchasing from them. However, once the charge for $4K in fixtures went through, customer service became nonexistent--wasn't notified items had arrived, poor to no email response to requests, wrong parts came in and I wasn't notified until I went to pick up, replacement part then had over an additional 3+ month delivery. Seems like Plumbed Elegance was focused on making the next sale, and I was no longer important or a priority. Would not recommend or use again.

Oct 28, 2017
Super helpful, patient and knowledgeable. Both John and Julia know their stuff and helped me through the maze of possible products for my bathroom remodel. All of the items they sold me were high quality. I highly recommend them!

Feb 19, 2017
We worked with Julia on our bathroom/kitchen remodel (about 4years ago) and now on our outdoor bath project. She is enthusiastic and very knowledgeable. Once we described the look we were going for she had excellent ideas and simplified the process by directing us towards the options that best fit our design. She was easy to work with and respondly promptly to any questions we had. She helped us stay within our budget and never tried to upsell anything. She knew we wanted function as well as design and did not steer us wrong. Theres nothing like supporting a local business that is passionate about what they do and provides quality products and service at a reasonable price.

Mar 2, 2016
The sales rep. we tried to deal with spent so much time selling that she never bothered to ask what we wanted. Despite the fact that we told her we did not need a new toilet, kitchen sink and whatever else she was pushing, she continued trying. There is a definite need for career guidance.

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Opening Hours

Mon:9 am - 5:30 pm
Tue:9 am - 5:30 pm
Wed:9 am - 5:30 pm
Thu:9 am - 5:30 pm
Fri:9 am - 5:30 pm
Sat:10 am - 2 pm Today

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