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Universal Plumbing Supply

Universal Plumbing Supply

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4.2 Google Review
14511 W Eleven Mile Rd, Oak Park, Michigan, 48237, United States
(248) 542-3888 www.uniwho.com
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Google Reviews

Refresh Reviews 4.2


Mar 29, 2018
This review is only for the estimate, not actual work. We moved into a house in Ferndale last summer and had the pipes redone (not by Universal). The company that did it scoped our drain pipes and told us they would also need to be dug up and replaced within a year. That time is up, so we asked Universal for a quote. They charged us $40 to basically rehash what the original company said. They did not re-scope the pipes or do anything to offer a meaningful second opinion. The person who scheduled the estimate also didn't make it clear we would be charged for an estimate. I would have been happy to pay if they had scoped it and found we did need the work, even if we didn't go with them. Overall, one star effort = one star review.

Mar 15, 2018
I feel like I just got ripped off. Bought a part for my Delta Faucet and paid $68. Out of curiosity, I checked the price on the Home Depot site and they have it listed for $37. For reference, the part number in question is KRP19804. The one star is for the good service the older gentleman provided.

Jan 27, 2018
This place is awesome. First visit today and I didn’t get the guys name that helped us (long hair/beard), but he was extremely knowledgeable and helpful. Drilled out a part that we could no longer get and saved us a ton of time. Will recommend this place to everyone for plumbing supplies

Feb 2, 2018
Found the supplies I needed. Larry was very helpful in researching the specific model numbers. I had previously gone to Ferguson's and the salesman told me, while in the store, to send him an email regarding my request. He apparently couldn't be bothered.

Jan 5, 2018
How about no stars. One employee, Greg was very helpful though management told him off for trying to be helpful. Another employee, didn't get his name was very rude. Seem to have a problem with persons of color. He accused us of lying. A part was the wrong size. We had spent over two thousand dollars in cash and the part was only $150. So no, we weren't trying to be dishonest as we were accused of being. So when you are the "biggest distributor in the area" you don't need good customer service.

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Opening Hours

Mon:7:30 am - 5 pm
Tue:7:30 am - 5 pm
Wed:7:30 am - 5 pm
Thu:7:30 am - 5 pm
Fri:7:30 am - 5 pm Today
Sat:8 am - 3 pm

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