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Philbrick Heating, Cooling, Plumbing & Electrical

Philbrick Heating, Cooling, Plumbing & Electrical

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4.1 Google Review
4999 Portsmouth Blvd, Portsmouth, Virginia, 23701, United States
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Jan 18, 2018
This is a tough review to write because it will sound like I am either a family member or an employee but I am neither. Last week I noticed water dripping and a large tear on my bathroom ceiling. 2 hot water heaters are above in my attic. It was right after the week or 10 to 20 degree weather so I had no idea what to expect. I called you all at 8:40 and they had someone in the area. He showed up at 9:20 (less than an hour). He went in the attic and took several pictures of what was the cause. (I had 14 years of use on 8 year water heaters previously installed by Philbrick) I was given the estimate, ok'd the work to be done and then told it would be done later at 3 or 4 that day. In about 40 minutes another crew dropped off all the parts in my driveway. As I was moving a few items out of their way my cell phone rang. They had rearranged their day to take care of my emergency earlier and could be there around noon. It took 3 technicians 4-5 hours to replace both units and installing a new safety pan. All the tearing out and replacing was done without any issue. The guys were very carful moving everything around and we had hardly any cleanup to do...even with white carpet. I didn't even have to handle the old units. The guys did everything. I have repeated this many times and would HIGHLY recommend this company. I knew they were a good solid company but with this last job they are the BEST company. My wife and I thank you all very much.

Nov 30, 2017
I was trying to look for an available plumber today and they didn't have one. So I asked about tomorrow, they did have one available late in the evening. I asked her if I would be able to cancel if I found one today since that's what I really needed and she said absolutely not. What an awful way to run a business. I have no desire to do business with this company ever because of this.

Jan 11, 2018
Our heat stopped working so I left a message over the weekend and got a call back first thing Monday. I was able to schedule a service appointment for the same day. Unfortunately we ended up having to replace our ancient hvac unit, but everyone we dealt with from start to finish was courteous, prompt, and professional.

Feb 11, 2018
My husband and I have been using Philbrick for about 35 years. HVAC, plumbing and they also installed our full house generator a couple of years ago. Anthony (HVAC man) is wonderful and my husband requests him for any HVAC call. Plumber Michael (with helper Chris), installed a new gas hot water heater (and a circulating pump) in January for us. I think Philbrick has gotten even better over the years! Michael was VERY professional and helpful. Very friendly and personable. They come in with little booties on (love that!!) and cover the floors, rugs, and stairs--the entire area, before beginning work. They left no mess. From a customer point of view, Philbrick's has a great employee in Michael. I recommend Philbrick to anyone that asks me about plumbing or HVAC needs. Thank you Michael and Chris for a job well done!! Debbie Baker

Apr 14, 2017
This is quite literally THE BEST company to deal with! Every technician and specialist has shown us kindness and respect. They answer every single question and are completely honest about what you need! This year we need an entire AC set up. Our old one went out on us a day ago and today a technician AND specialist were on site. In a world where customer service and honesty are few and far between, it is so refreshing to have a company that still has values! Thank you so much for all your work! ~Bart and Meredith Sawyer

INDUSTRY BLOGS

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of creating...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

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Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

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Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

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Opening Hours

Mon:7:30 am - 4:30 pm Today
Tue:7:30 am - 4:30 pm
Wed:7:30 am - 4:30 pm
Thu:7:30 am - 4:30 pm
Fri:7:30 am - 4:30 pm

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