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Golf Galaxy

Golf Galaxy

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2.4 Google Review
5625 E 86th St, Indianapolis, Indiana, 46250, United States
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Refresh Reviews 2.4


Mar 28, 2018
Went today to buy new grips for my irons, woods and wedges, and after about 10 minutes it was clear that they did not want my business. I had some questions regarding grip size and was never once asked if I needed any help. There were 2 employees behind the counter by the grips, just chatting and messing around on the computers. There were no other customers back there, so I know they weren't helping someone else, but they couldn't be bothered to help me out. I also had 2 different employees who walked by me, and made eye contact, so I know they saw me, but kept moving without so much as a greeting. Seemed like every employee wanted to be anywhere but there. Won't be going back again and will just order grips off Amazon and put them on myself Update...after sending a message on Facebook to golf Galaxy about there terrible service, I got a message asking for my number so they could contact me directly. Guess what? It's been a month and I've heard nothing. I sent them another message, and expect to get another response asking for my number again, and being told they will contact me...not holding my breath

Apr 12, 2018
I am shocked to hear all the bad reviews about golf galaxy the guy who said the shelves were bare must be working for the compatition it's a golf superstore. I go there when I come to indy. My wife drops me off and see you in an hour honey. Love the fact you can return items at dicks. I never had a club fitting but I found the staff to be helpful and knowledgeable. Like to try out the big selection of used clubs. So far so good

Feb 7, 2018
I almost didn't visit the store because of the horrible reviews, but I'm glad I did. The store has a huge selection of everything golf, it was absolutely clean, and the staff couldn't have been more friendly and helpful. I bought a new set of irons, and they did not try to "up sale" me. I will make the 1+ hr drive again without a doubt.

Apr 7, 2018
Experienced the absolute worst customer service ever shopping in my life, recently at the Golf Galaxy Castleton location. I will never return to this store. I urge anyone looking for golf Eq. to avoid this store and go anywhere else. I have never been treated more rudely in any customer experience in my life. I will be returning the items purchased and contacting corporate to file a complaint. There are so many other places to shop for what they offer, it is a real shame to hear about so many people having the same experience. I feel sorry for anyone that goes into this store, I'd urge anyone to seek alternatives to the Golf Galaxy Castleton location. Customer service is not dead, it just is at this location. Buy elsewhere and have a great 2018 season Everyone!

Jan 13, 2018
I don’t know what happened to this location, but their staff, inventory and even the cleanliness have all gone downhill over the past year/year and a half. Staff is rude, rolls their eyes a lot, seem annoyed at everything and worst of all- they don’t know much about gold equipment apparently. They never know if they have something in stock and if you ask them to breakdown club specs...good luck. The inventory is really sad. It’s new release season for apparel and clubs and yet the racks are all pretty much bare. There was more to choose from when they were located in the little store near the mall. Finally, it breaks my heart to always see the used clubs and putters getting absolutely wrecked and beat up by kids or anyone who walks by. What could have been a good deal on a used club is now an overpriced beater full of sky marks and dings from abuse. Thank goodness for the Club Champion that just opened down the road, the Dick’s at Clay Terrace and eBay.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm

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