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Sur Lie | French Restaurant Ottawa

Sur Lie | French Restaurant Ottawa

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4.7 Google Review
110 Murray St, Ottawa, Ontario, K1N 5M6, Canada
(613) 562-7244 surlierestaurant.ca
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Google Reviews

Refresh Reviews 4.7


Dec 15, 2017
This place was really amazing. The service was very useful and professional, giving proper recommendations when asked for them and always around when needed but not invasive at all. We were helped with our jackets when we arrived and also when leaving. The food was really exquisite, especially considering that we had never tried similar dishes (we had rabbit, venison and duck). Also, we were surprised with a free desert at the end which was also good tasting. Since we arrived, we asked about gluten free options, and we were told that anything we ordered could be made gluten free. The bread was replaced with some chips made of parsley and flax-seeds, and the food and dessert were all gluten free. The place is very clean and nice but not uptight, it was easy to relax and enjoy. Overall a very nice experience.

Feb 15, 2018
Unfortunately the restaurant did not appear prepared for a busy valentine's day and had issues with food and service. We the tasting menu and while the the tenderloin was wonderful and the cod was good, two of the five dishes were icy (literally crunchy ice crystals). Was not just us as the table next to us returned their meals for this reason. On service, unfortunately the staff could not keep up with the demand. We had an extended wait between our third and fourth course (which they apologized for and offered bread, only for our meal to come out 1min later), but then followed it with a ~45min wait for our dessert course (which came quickly after we finally prompted). Total service took 3 hours. I understand things go wrong, but for $320, there's a need to ensure the relationship with the guest is maintained throughout the meal with some basic courtesies. Top up the wine while we wait (so that we're not nursing 3oz for 45min) or offer some form of comp to acknowledge things didn't go well.

Feb 1, 2018
Great experience . Beautiful plates and wonderful food. The ambience of the restaurant is amazing. The service was really good we had two appetizers and it was excellent. Would go back again. It's a little bit pricey but it's worth the service and the food. It is modern French cuisine restaurant. I would surely go back. Loved it. The kitchen team is great and the service .

Nov 26, 2017
The atmosphere, the food, the service. Sur Lie provides a comfortable atmosphere, with great decor and lighting. The food is amazing, and served at just the right amount so you never leave feeling hungry or feeling too stuffed. The customer service here is impeccable, and I really believe it's what makes the difference when choosing to return. This restaurant has set a new standard for me, personally. I'll definitely be back.

Dec 17, 2017
The food was PHENOMENAL, but the service was subpar. We had reservations for 8:00 but our table was not ready so we were seated at the bar. We had to ask for our table and it was almost 9:00 before we were finally seated. The waiter was so quiet, we had to ask him to speak up multiple times. We ordered the five course tasting menu with wine pairing and one of our wines was served rather warm, it seemed like the bottle had been stored next to the heater. They did replace the wine with another red after we had finished that course. However the replacement was not nearly as nice. The wine was also poured rather sparingly. Our bill was over $300 and we were not overly impressed with anything but the food. We've been here before and the food drew us back in, but we will not be visiting a third time.

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Opening Hours

Tue:11:30 am - 10 pm
Wed:11:30 am - 11 pm
Fri:11:30 am - 12 am
Sat:10:30 am - 1 am

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