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Swiss Chalet Rotisserie & Grill

Swiss Chalet Rotisserie & Grill

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3.4 Google Review
9350 Yonge St, Richmond Hill, Ontario, L4C 5G2, Canada
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Google Reviews

Refresh Reviews 3.4


Mar 19, 2018
I ordered from this location for the first time. Delivery time was more than an hour. After waiting 40 minutes, I received a phone call from the store asking what I ordered? I should have cancelled it at this point. Waited for the food to came, and it was disgusting. Not a single item was hot. The chicken looked like they pulled it out of the freezer. The sides were cold, if even included. I don't what these folks are doing, but they win First Prize for Worst Dining Experience 2018.

May 4, 2018
Unpleasant experience today at one of your store at Yonge and Carville Friday May 4th 2018 between 6 to 7 PM while with my wife and 9 year old daughter (who loves your store) While waiting for the food we ordered, my wife wanted to ask a question. After our several attempt to get one of the crews attention (the reception staff even ignore us while raising my arm to get her attention) we finally got one of the crew who reluctantly came to our table. After a rushed explanation about the order we had for our daughter, she abruptly just left us and went to another table. I found such action very rude and we don't deserve such treatment. We went to your restaurant as capable paying customer. I just found the treatment of your crew very disgusting and distasteful. I offered to pay for what we ordered although we haven't even got our order. We ended up leaving the restaurant. We feel like we were given a bias treatment from the beginning. As my daughter watched the incident of us leaving abruptly, my daughter was petrified and shocked. Such a horrible experience. -James

Apr 18, 2018
Good food but slow service when ordering and bringing out your food to eat

May 13, 2018
Great Chicken & Ribs along with a friendly staff at this Hillcrest Mall location. Jenny & Sahar are always very helpful and friendly and I feel at home when I come here.

Apr 27, 2018
The wait staff come out once to take your order and then disappear for the rest of the meal. You have to wait for them forever. Is this considered service? Servers in other restaurants break their backs for 20+% these wait staff don’t need to do anything and expect 15-20%? Is this fair for those who break their backs or the patrons who are expected to pay even though minimum wage is closing in on $15

INDUSTRY BLOGS

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Opening Hours

Mon:11:30 am - 10 pm
Tue:11:30 am - 10 pm
Wed:11:30 am - 10 pm Open Today
Thu:11:30 am - 10 pm
Fri:11:30 am - 10 pm
Sat:11:30 am - 10 pm

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