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McDonald's

McDonald's

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3.4 Google Review
1125 Sheppard Ave E, Toronto, Ontario, M2K 1C5, Canada
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Google Reviews

Refresh Reviews 3.4


May 13, 2018
This busy McDonald's location is the standard restaurant size with kiosks inside and drive through too. On weekends at breakfast time it is incredibly busy inside and in the drive through. The wait seems longer in the drive through than inside. I go about once every month (more often when there are coupons) and even with the crowds I have only once had a problem with my order so my experience has been that they are fairly reliable. There are benches outside for when the weather is nicer. And lots of birds there to keep you company too. Enjoy! Update May 2018: The weekend mornings have gotten even busier. The staff cannot keep up. Wait times are excessive for order completion (almost 20 minutes from the kiosk printing the receipt to having my order completed) and in one weekend, visiting both Saturday and Sunday, errors were made on both days. I can see that weekend breakfasts are a growing trend (especually when coupons are in effect during nice weather) but this location no longer has a handle on peak demand periods and needs to figure out their solution soon. The location is convenient for me but it is going to be hard to return for breakfast. Two stars because of this situation.

May 10, 2018
Slow, slow and slow. Fast food? It took over 10 minutes to get my order assembled. I can see a lot of employees behind the counter but their primary focus is chit chatting among themselves. When I finally got my food it was poorly assembled and in my salad the lettuce was brown. I would have complained but I didn't have enough time because the food took so long for me to get it. Not the first time at this location. All my previous experiences were the same.

Apr 14, 2018
Officially the worst McDonald's to exist anywhere. There is ALWAYS a long wait here (24hrs of the day. Trust me.) And I've lived nearby for 6 years and never seen improvement. They regularly mix up orders and often food comes out cold. If you get food from the drive thru CHECK YOUR BAG BEFORE YOU ROLL AWAY. They're so so bad. They make a horrible impression of the chain. I'm surprised head office hasn't shut this location down for brand control. I bet you could drive to the next closest McDonald's and get your food faster than if you waited in the line up here.

Apr 5, 2018
Had to report this location to head office for what appeared to be a bite out of the food . Did not even leave the drive through when the food was checked and that was seen. The manager was called out and accusations towards us eating it was made rather then apologizing for hungry under staff and making a fresh one. They were reported. Another time hairs were the in the poutines. Lids are not out on drinks so you do get stuff spilled on you. 10 piece nugget meals are always missing 2. Fries are over salted and cold when served. Very poor quality place and over 4 managers in the past 5 months. ( that shows something is wrong here)

Apr 27, 2018
Nice to have a quick bite to eat here sometimes when it is very late into the night. In the late nights when I go through the drive thru line ups it take a long time to get something quick to eat but sometimes when It is so late in the night this is probably the only option!

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