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Nando's Richmond Hill

Nando's Richmond Hill

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3.7 Google Review
9625 Yonge St, Richmond Hill, Ontario, L4C 8W4, Canada
(905) 508-6500 www.nandoscanada.com
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Google Reviews

Refresh Reviews 3.7


Feb 25, 2019
I have consistently visited the Nando's Richmond Hill location over the last few years, and I have to say that the staff there continue to provide possibly the worst customer service I have ever encountered in my entire life. I am convinced that this location only hires incompetent people. I placed a take-out order this evening: one family-sized order, and a separate vegetarian meal. Upon my arrival at home, it was brought to my attention that the vegetarian sandwich was a chicken sandwich, and also missing a side-order. I went back to this location with my receipt and had to explain this to the cashier and another employee THREE times before they understood what I was trying to say. Then they attempt to make the sandwich again... and guess what? They made another chicken sandwich. How hard is it to double check the orders that come up on your screen? In the end it took them three tries to correctly make my sandwich. Not only is that a waste of company resources, but a waste of my time as well. Over the years I have seen staff come and go at this location; and yet, there have been no improvements in customer service. Perhaps a change in management is needed. While the food is decent, just making an order is such a hassle. 0/10 would not recommend.

Mar 24, 2019
Food was really good and seevice was nice. They have refill drinks and good sauce choices. It was my first time there and i felt I little bit confused but the waitress was very helpful.

Mar 4, 2019
I've been coming to this location since it opened nearly 25 years ago. Although it's changed ownership and been renovated at least a couple of times, I still like to have 1/2 a Nando's bird from time to time. Their hot sauces are also probably my favourite grilled chicken condiment period. Sadly, I wish they were hotter, I feel like when they first came out they had more spice!

Feb 7, 2019
Nice clean place. The food here is really nice too. Also service is good. Can get busy at times and is a little on the pricey side. The weird thing is they only sell chicken and on two occasions I was told they ran out of chicken ? 🤔

Feb 14, 2019
Went here with my mom and received poor service. Much of the time it seems the staff is not paying attention and socializing a bit too much amongst themselves. Food itself seemed fine though.

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Opening Hours

Mon:11 am - 11 pm
Tue:11 am - 11 pm
Wed:11 am - 11 pm Open Today
Thu:11 am - 11 pm
Sat:11 am - 12 am

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