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Empire Hots

Empire Hots

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4.2 Google Review
2209 Empire Blvd, Webster, New York, 14580, United States
(585) 787-2110 www.empirehots.com
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Google Reviews

Refresh Reviews 4.2


Jan 11, 2018
I just moved to the area. I drive past this place all the time so I figured why not try them. I've been hearing good things about their famous Trash Plates so I decided to order that. I've actually never had one before so I asked the nice guy who was taking my order to surprise me. He came through with the win because it looked and tasted phenomenal! It's huge too and definitely worth the experience!! I'd recommend this place to anyone who's into surprises with great outcomes. For sure will go back!!

Apr 22, 2018
There is NO WAY this is a 3 star place let alone 5! I would give it a negative review if possible. The cook, who doesn't know very much english, is the WORST COOK EVER!!!! He can't read either. He has NEVER got my order right. The incompetence behind the counter is jaw dropping. I have been a customer for a while, and the last 4 times I've ordered food they completely screwed up my order. No onions, no sauce, REALLY!? I will NEVER return!

May 6, 2018
My step father ordered 3 garage plates. One of the plates was supposed to be NO fries all mac salad. It came with all fries. I called them to let them know the order was wrong the guy said ok that he was going to fix it and hung up the phone. He then called right back and said I wasnt the one who ordered, I explained my step dad ordered and I was right here and he has it written down. I heard him say no fries. The guy continued to say that it was my fault. I would not recommend this place. Very poor customer service!! And the mac salad has no flavor.

Apr 3, 2018
Love this place. They have the best plate in rochester.

Mar 11, 2018
Garbage Plates. Part of the "Hots" chain, great service, great food.

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Opening Hours

Mon:10 am - 1 am Today
Tue:10 am - 1 am
Wed:10 am - 1 am
Thu:10 am - 1 am
Fri:10 am - 1 am
Sat:10 am - 4 am

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