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Zaxby's Chicken Fingers & Buffalo Wings

Zaxby's Chicken Fingers & Buffalo Wings

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3.9 Google Review
5211 Walkertown Commons Rd, Walkertown, North Carolina, 27051, United States
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Google Reviews

Refresh Reviews 3.9


May 1, 2018
Hands down the worst Zaxby's I've ever been to (Walkertown Location). When they first opened the staff they hired was extremely rude and just dirty looking. I called corporate who honestly could care less that our food got ruined and we ended up having to throw away $25 worth of food (we're a family of five). They tried to make me feel bad for their mistake, and then said they would send coupons to cover our ruined meals. They never did!!! A few months later we heard they hired new staff so we gave it another try, and another try, and another try. Every single time we go there they mess up the order. Every time! Then make you wait for 15 minutes while they fix their mistake. Do they offer you anything for their mistake? Of course not, they don't care. Last night was the last straw! Me and my family will never eat at another Zaxby's again. Not only because this one is horrible, but because corporate don't care either (and lets be honest, the food is not that great for that price). If they don't care, neither do I. I'm really hoping to see this location close soon! From the looks of the empty parking lot, I imagine it wont be long. Then maybe we can get some quality service with much better food.

May 1, 2018
Waited in drive thru for over 20 minutes while 4 other cars were waited on behind me got their orders and I sat there. Finally got my food and the order was wrong (like it always is) had to drive back around as I had 3 kids in the car and going in is not an option and then had to wait AGAIN for my correct order. Kids meals are supposed to be free on Monday nights and they only took off $2 on my $4 kids meals (newsflash, half off is not the same as free). Get home and the chicken is so over cooked it can barely be eaten. Hours later, my husband and I are sick. I'm pretty sure they gave me yesterday's chicken! I only gave this location a second (third, forth?) chance because my son loves Zaxby's but I won't be back to this location again!

May 23, 2018
Here's why they get one star (I wish I could give them zero stars but google won't let me) 1) make you repeat your order every single time---this is with me saying it sllllooooooowwwwwwwllllyyy and clearly 2) screw up this order that I have repeated sssslllllloowwwwwwlllyyy 3) charge you for sauces that they don't give you 4) make you wait for 20 minutes for all of this magic to happen zaxbys please close down the walkertown store and put up something walkertown citizens could use, like a methadone clinic

Mar 15, 2018
Went to the drive thru. No other customers in store or out. We ordered two chicken tender meals. Both drinks were wrong. Said it would be 10 min and had to drive up. 15 min later we walk in the store to find out what's going on. Said it would be another 10 min. We got our money back and I suggest not wasting yours. Bojangles across the street is waaay better anyway. 0 stars for this crappy place.

Mar 23, 2018
I came in the other day and the young man Joshua was so pleasant. I also notice that here lately the store seems to be ran much better. I would recommend this Zaxbys to everyone.

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Opening Hours

Mon:10:30 am - 10 pm
Tue:10:30 am - 10 pm
Wed:10:30 am - 10 pm
Thu:10:30 am - 10 pm Open Today
Fri:10:30 am - 10 pm
Sat:10:30 am - 10 pm

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