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Krystal

Krystal

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2.4 Google Review
2020 Memorial Blvd, Springfield, Tennessee, 37172, United States
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Refresh Reviews 2.4


Mar 8, 2018
Just your normal old Krystal's.. nothing special about it.. to my knowledge, this location does not serve breakfast. It also does not have indoor seating. They do have 4 or 5 tables outside, and they have a walk up window, along with dual drive thru lanes.. however though, most of the time, there is only one lane open.

Apr 9, 2017
I've had multiple problems with this location. It's hit and miss with the service there. Some of the staff there are fine and some are not. I've had the drive through sign turned off on me while I was already in line once and it was 8:35pm(posted closing time 9pm). I sat there for a few minutes with no response. So I said "hello" several times loud enough for them to hear and still got nothing.. I then pulled up to the window and waited for another 5 minutes or so(I'm stubborn) until a guy came to the window and with a very hostile tone told me they were closed. That was it for me.. I left.. It was either that or it was going to get ugly. Apparently he thought I was stupid and had no idea what time they closed. Even if it had been 8:55 you don't turn the lights out and ignore customers already in line. I did complain to them on their site and got an apology and a free combo. Unfortunately this wasn't the only incident though. Twice before I drove over there to see there drive through light off from 15 to 30 minutes early. The first time I tried anyway and no one ever responded to me. Went to the window and couldn't see anyone inside even though there were several cars parked next to the store. Hopefully they don't do that anymore but I did get two burgers with half a patty on each.. I wish it was a full service Krystal myself.. Maybe it would improve things.. It seems to be better to go earlier in the day rather than deal with the night shift.

Jun 30, 2017
Absolutely disgusting. Waited 5 minutes for food then got soggy wet bread. Watch girl shake my wings in a regular drinking cup directly in front of window. Then she just slams food to me. Definitely will not return

Nov 17, 2017
Just had the worst cold food. Not just one item but all of it. I live less than 3 minutes from this store an we got a sack full of cold old krystals cold chicks cold corn dogs an the coldest nasty ff. Won't be back.

Jun 20, 2017
Great food fast, the very best you can get, when White Castle isn't around.

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Opening Hours

Mon:9 am - 10 pm
Tue:9 am - 10 pm Open Today
Wed:9 am - 10 pm
Thu:9 am - 10 pm
Fri:9 am - 10 pm
Sat:9 am - 10 pm

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