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Cafe Rio Mexican Grill

Cafe Rio Mexican Grill

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4.0 Google Review
2885 5600 W, West Valley City, Utah, 84120, United States
(801) 613-4000 www.caferio.com
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Google Reviews

Refresh Reviews 4.0


Mar 31, 2018
Most Cafe Rio are acceptable food, however this location is the pits. Employees here don't care about service, don't pay attention, and this is my last attempt to have a better experience. Today's visit had only 3 customers in line, when I went to order food, the employee simply walked away, and went and had a conversation for 3-4 minutes, leaving me stranded in queue. Then had to negotiate with him to get what I wanted on my salad. Don't bother with this location, it is terrible. #subwayOfMexicanFood

Jan 27, 2018
This Cafe Rio location has lots of free parking and lots of tables inside with a unique feel to the interior. The drink bar is arranged with a separate alcove feel to it. Lots of Hispanic decor inside. This particular location doesn't have the modern interior design feel of other locations, but I prefer this interior over the modern. They serve Coke products and flavored lemonades. I live the food and the atmosphere. The only reason I gave it four stars was the service I received. I felt like a number to the staff behind the counter during the lunch crowd. It wasn't overly busy when I got there, but had picked up considerably when I left. I felt like they were a little incompetent with the way they worked behind the counter. They seemed to work independently of each other, so food and customers got lost along the way. They were definitely not like the well oiled machine that is some other Cafe Rio locations. Maybe the staff was just new and over time they'll learn to work together, but not today.

May 16, 2018
Good place for variety daily specials are chili reno 2 stuffed sweet pork . It also comes with rice & beans Tuesday 2 shrimp tacos ith mango salsa rice & beans. Daily entries are grilled chicken burritos tacos,enchiladas. This same entries are available with Hatch green chili beef,shrimp etc.. you .at order to on computer,phone or in person. Senator Hatch brought some of his congressional friends to eat at Cafe Rio. They though it was so good they built one I Washington D.C. so there you have the rest of the story. .

Feb 1, 2018
The location is easy to find. It seems huge when you walk in. Luckily I called in the order because for lunch, the line was crazy. You would think for as many employees are behind the counter there are, that they should have someone designated for the pick up counter though. The lady at the other register just kept ringing people up, never even acknowledged me. Finally when someone came up she gave me a drink for waiting, which is nice but it doesn't make up for being ignored at the pick up counter. It happens often at this location. Maybe they just need better training. Love the food though!

Mar 15, 2018
My family loves Cafe Rio. The food was fresh and well prepared. Even though it was busy, they are able to get customers through fairly fast. When there was a problem with my son's order, they were more than happy to help resolve the issue. I am vegan, but the rest of the family is not, and cafe rio works great for all of us. I appreciate that there are so many vegan friendly items available.

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Opening Hours

Mon:10:30 am - 10 pm
Tue:10:30 am - 10 pm
Wed:10:30 am - 10 pm
Thu:10:30 am - 11 pm
Fri:10:30 am - 11 pm Open Today
Sat:10:30 am - 11 pm

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