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Pizza Hut

Pizza Hut

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3.2 Google Review
2730 3500 S, West Valley City, Utah, 84119, United States
(801) 964-9696 www.pizzahut.com
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Google Reviews

Refresh Reviews 3.2


Mar 1, 2018
One star. The reason is that in the two hours since I had placed the order I never received any kind of notification that there would be a delay. I understand that some days are busier, and that some times on those days you're short-handed. What I don't understand is why the only phone call I received was two hours later to inform me that my address couldn't be found. If Pizza Hut could implement a way of informing people of delays I can see it working out better. I'm not going to say this place is terrible, only this particular experience.

Feb 19, 2018
I ordered a pizza online. An hour later the pizza had not arrived. I checked the link for my order status and it displayed as "order received" with a wait time of 71 minutes even though when I originally placed my order the wait time was of 45 minutes (I live 5 minutes away from this location). I called the store and every time I would be placed on hold and then hang up on. Last time I called I asked not to be put on hold because they kept disconnecting my call but the person on the other side of the line was rude and still put me on hold just to disconnect my call 5 minutes later. My pizza still has not arrived. I will not order from this location ever again. The staff is not friendly nor helpful and have completely discourage me from even getting pizza hut again. There is a papa John's up the road from this location and the service and delivery time is infinitely better.

Mar 25, 2018
Way to go Pizza Hut! Delivered hot pizza, wings, and dessert. Quality you can taste. Plus the delivery driver (blue Mazda) was super polite. Will definitely be ordering from this location again.

May 27, 2018
Stopped in for carryout because we were starving and it caught our eye from the road. The employees were super friendly and we got exactly what we were looking for.

May 19, 2018
Always have to wait 50 or more minutes for my pizza to arive. They have messed up on my order, phone number, credit card, and location various times and try to blame the user. Then dont give you any credit. Horrible service. Today they made me wait more than an hour and I called them and they said that I cashed it out and I still didnt receive it and the guy told maybe he was outside and you didn't see him but I had been waiting outside for a very long time. They offered me a store credit for next time.

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Opening Hours

Mon:10 am - 11 pm
Tue:10 am - 11 pm
Wed:10 am - 11 pm
Thu:10 am - 11 pm
Sat:10 am - 1 am

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