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Genghis Grill

Genghis Grill

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3.7 Google Review
6201 Slide Rd, Lubbock, Texas, 79414, United States
(806) 797-5426 www.genghisgrill.com
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Google Reviews

Refresh Reviews 3.7


Apr 21, 2018
Been going here for over 2 years now. The food is very good, but pricey. Unfortunately, I don't plan to go here again, as their service has declined severely in the last few months. The last time we went, we received our bowls before our drinks or appetizers had even arrived, because our waitress sat and chatted with another table for the entire meal. The three or four times prior to this, despite being one of only two or three tables that needed waiting, we received no refills throughout the meal, and had to repeatedly remind our waitress about our (over priced) appetizer. Until the staff gets their stuff back together, Genghis will not be receiving another dime of my money.

Mar 24, 2018
I usually love this place, but I've been really disappointed with the service lately. The staff is lagging. I also don't see the point in ordering online when they don't start the order until you get there. My husband went to go get our order 20 mins after we ordered online (like it told us to) and they told him, "Oh! They're just about to start it now" like they had forgotten about it. He then had to wait another 20 minutes for it to be ready. The food is great, don't get me wrong. The cooks are always friendly. Everyone else, however, needs to step up their game.

May 14, 2018
I had never been to a Genghis grill and I will surely be back! I am actually from out of town and this is now a must have in Lubbock! The staff was unbelievably friendly and the food was AMAZING! I have food allergies and they checked every ingredient in their sauce to make sure I could have it!

Apr 5, 2018
When we walked in the hostess was on her cell phone so i assumed she was on her break. About a minute later she hangs up and tells us we can sit anywhere in the middle. The restaurant was not busy by any means...but our waitress had a hard time balancing the tables she had. From what I could tell, she had at least 4 tables, which is a lot for one person...but we got our food 5 minutes before we got our waters from her. I went and got straws for myself and my friend because we didn't get any with our drinks and I didn't want to wait a long period of time for a straw. Our waitress was very polite and kept apologizing but would serve all her other tables multiple times before coming to us. We had to ask the person that brought our food out for silverware and we weren't given any napkins until after we were halfway through our meal.

Feb 11, 2018
My husband and I walked in the front door the hostess is standing at her post talking to a server. We were completely ignored by both of them. I thought maybe we were supposed to seat ourselves. So I walk past the counter at the door and my husband stops and waits for the two of them to stop talking. Then she acknowledged we were there. And I was already pretty annoyed and the hostess could tell. So I stand up from the table I chose to sit at (in an almost empty building) she put us at a table right between the only other two tables in the whole place. The rest of everything was great but I walked in annoyed and it was never corrected.

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Opening Hours

Mon:11 am - 10 pm
Tue:11 am - 10 pm
Wed:11 am - 10 pm
Thu:11 am - 10 pm
Fri:11 am - 11 pm
Sat:11 am - 11 pm

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