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Lowe's Home Improvement

Lowe's Home Improvement

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4.2 Google Review
Sebring, Florida, 33870, United States
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Refresh Reviews 4.2


Mar 14, 2018
I have had nothing but bad experiences in the lawn and garden furnishings department and the floor covering department. I spent over $1800 for a patio table and chairs and a 6 piece seating arrangement . I paid for it and was asked if I would like next day delivery. Naturally I said yes, since that was going to be our first furnishings for the house we had purchased a few days before. After waiting until 8 PM the following day, and no furniture, I called and set up an early Monday morning delivery. I waited until 2PM. No furniture. I called and talked to the manager and he stated that the grouping was missing a table and wouldn't be delivered until it was in. The furniture was delivered nearly a week after the purchase! My carpet purchase has been similar. The guy measured 5 days after the initial contact, was supposed to be within 72 hrs. I was contacted 5 days later with the installed price. I signed the contract and paid for the "in stock" carpet. It's been 48 hours and still no word on when it will be installed.

Apr 12, 2018
We contacted 10 local roofing companies after hurricane Irma and only 1 called us back. We then contacted Lowes and their bid came in $5,000 lower than the local roofing company. Lowes also came in lower than Home Depot. The only downside is that Lowes required the full amount up front. The difference in price was worth the upfront payment; however, this was a problem as the insurance check went to the mortgage company and they wouldn't release it as they want to disperse the funds only after they have their own inspector come out to confirm the work was done. Luckily we were able to find a way to pay for the roof. The roof was done on time and no additional costs was incurred. The sales and installation reps were wonderful to work with.

May 3, 2018
I used to love shopping here. No longer. I purchased windows 12 months ago. They still are not in. Salesman, “Joshua Miranda”, my hats off to you brother. The rest of the team, ball droppers. He sold them and I gave them nearly $12k May 17’ and now May 18’ they still cannot get ONE last window in. I have a hurricane damaged home and am trying to reconstruct it so that my family can feel at home again. Thanks to Lowes, this is not happening anytime soon. The siding on the home cannot be installed completely due to the lack of this ONE window and now I’m receiving fines from my contractor for storage fees because he can’t install the remaining siding and it’s taking up his space Is lowes gonna help me with that?? Nope. They are gonna drop the ball again. I have tried to reason with them for 12 months but there is not enough reasoning in the world for moronic like this one. They have attempted to install the ONE window, 5 separate times. Failed each time. Either the wrong window, wrong size or wrong type or just couldn’t make it out to the house. HOW LOWES? HOW DOES IT TAKE THIS LONG FOR ONE WINDOW? Then they don’t even offer me a follow up or anything until I blow up the phone line at corporate and keep calling daily. Then someone tries to calm me down. They have escalated the phone call to the store manager which lead no where. Then they escalated it further to a supervisor on customer care at the hotline, again, no where!! The even went as far as to elevate it to market director, yet again, NO WHERE!!! I sit here contemplating my next move. So there’s your google review on window purchases at Lowes

May 19, 2018
What is the customer service representatives issue up front? She was slamming our items, and extremely obnoxious. We didn't move to highlands to be treated like we still live in Lee county

Sep 26, 2017
Me and my son walked into Lowe's today looking for cleaning supplies to clean our house after the big storm. As we're looking this gentleman engaged me asking if I needed any help finding anything. I seen that he was working hard and I didn't want him to stop what he was doing so I said "no I'm fine". After a few more minutes of me looking around my son started crying, making a scene. This gentleman came back over and asked what was I working on that he may be able to help me, Then he looks at my son and says big boys don't cry he instantly touch my heart without knowing it. My husband pasted away a few months ago and he would always say that phase to my son to claim him down. The gentleman name is Timere & he was such a blessing which he even helped me with my bags. I will always remember this young man god bless.

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Opening Hours

Mon:6 am - 9 pm
Tue:6 am - 9 pm
Wed:6 am - 9 pm
Thu:6 am - 9 pm
Fri:6 am - 9 pm
Sat:6 am - 9 pm

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