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The Home Depot

The Home Depot

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3.9 Google Review
1670 Scenic Hwy N, Snellville, Georgia, 30078, United States
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Refresh Reviews 3.9


May 6, 2018
Thanks Tony, you ruined this visit! I usually don't have a problem at any Home Depot but this time was particularly unpleasant. I went to purchase lumber and only the cheapest, on the bottom shelf, had a price tag. I assumed the one right above it was the same price as it was the case for the lumber beside it. I got to the register only to find that I was wrong. I personally gathered 20 planks of the wrong thing because the price wasn't listed. I asked for help because now I needed 20 more and I had no interest in doing it again. I finally got someone to come help and his first question was if I was going to help. I laughed and he immediately got argumentive. I informed him of my intent to assist and tried to explain my current situation. His take away was, I only lifted 20 while he lift them all day. Then when I decided I didn't want a particular piece of would, he thought it was his job to tell me I don't know what I want and that I should shuffle through the wood and tell him when to grab something. At that I was done and told him to leave. Grabbed the remaining 19 planks alone. I will say that I was already frustrated when I encounter him. Therefore, I won't act like I was being pleasant. I can say I wasn't rude. This was extremely poor customer service!

May 7, 2018
I wish I could have given them no stars as I feel 1 star is better than they deserve. Tried multiple time to spend money there but apparently they do not need the business.

Apr 22, 2018
The guy who helped me was completely unfriendly, I did not trust his knowledge of the products as he didn’t even know what people’s were and seem very dismissive of my concern that the mulch I buy be appropriate for my vegetable garden. He would clearly have rather be doing anything else other than helping me. Additionally the cashier was borderline rude and definitely not friendly. I will not be back to this Home Depot and will start seeing what Lowes has to offer. Though I have had good experiences at the Home Depot on Lawrenceville Hwy.

Mar 6, 2018
Apparently there is only one worker that can help in the appliance center. In this entire store, there is a not another employee that can assist in purchasing a washing and dryer. We have been standing around for 20 minutes just waiting to try and buy an appliance. Love Home Depot, but this location needs some serious management adjustments.

Mar 7, 2018
Great store unless you are buying something large and need help loading. Took over an hour to get my item in the truck. Most of the time was waiting on someone with a key to open a gate.

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Opening Hours

Mon:6 am - 10 pm
Tue:6 am - 10 pm
Wed:6 am - 10 pm
Thu:6 am - 10 pm
Fri:6 am - 10 pm Open Today
Sat:6 am - 10 pm

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