I would never purchase ANYTHING from this company again it was the worst flooring experience I have ever had in my life. The customer service was an absolute joke!!! As I was looking around for some carpet a man came up to us and helped us out. He later came out with a new tablet and told us that with our purchase it was free. The men came out and measured my basement flooring and then returned a few days later to find out they measured wrong and didn't have enough carpet and then also said we were no longer getting the tablet becasue we didn't qualify because of the discounted carpet. How can a saleman tell me I'm going to recieve the tablet and then have the installation people come and tell me no. I then called corporate and they were very rude over the phone and said i was pretty much beating a dead horse and they weren't going to do anything. So now I had to wait 4 more days for the installers to come back to finsih. They told me they would be coming between 12-2 well they didn't end up coming unitl 4:45 and I sat home wasting my day without even getting a phone call. I would never tell anyone to go to World of Floors and I also won't purchase anything from Art Van on 14 mile in Warren for having such a bad company work out of their building!!!
