Flooring

Had carpet installed thru out whole house. Everything turned out pefect!! Great job. Great price.Thank you. So happy...

Great place to get your floors done lots of product instock an great service

Best service and prices, Very professional. Huge stock to choose from.they were 40% cheaper than Home depot

READ THIS WHOLE REVIEW TRUST ME IT'S WORTH YOUR TIME: Walked in who I know as Cass now was with another customer still got greeted immediately. Not even 5 minutes later he came over to help me even with that other customer still being there. Showed him an estimate I got from home depot on some carpet I did not have much of a budget he not only matched the price but he beat it by hundreds of dollars! Got higher end/better carpet too. Cass was able to give me a rough estimate with out me even having the exact measurements. That "rough estimate" ended up being spot on! He made the process so fast & easy for me I did not have to do anything. Cass is very professional, helpful, & honest. He called me numerous times telling me exactly what was going on & gave me free financing without interest for 12 months. Had carpet put in 2 bedrooms & on basement stairs (btw). The carpenters that came were very kind & professional too. This is not my first excellent experience with Art Van in general they work with every kind of consumer rich poor does not matter & they treat them all the same exact way! I had a very similar experience at Mattress World which is now Pure Sleep right next door to them about 2-3 years back. I purchased a mattress & box spring from mattress world & did not choose to have them shipped because I lived in warren village apartments which is right behind these two business's. When I went to go get them it was raining really bad & they were a lot heavier then I anticipated. I came with my cousin but we were unable to carry them to my apt. The man at the desk said they would have to be technically "shipped" which would be a cost since we were unable to carry them/pick them up as planned. Over hearing our dilemma a young manager/CEO in a suit came over to me and offered to carry my queen size mattress & box spring in the rain all the way to my apt! I thought he was joking we were all in shock including the man at the desk. We could not believe it!!! For the life of me I can not remember this mans name & until this day I regret not going back & getting his information so I could of properly thanked him (hoping he will see this review somehow & remember me). Anyways, he carried them both one by one in the rain by himself all the way to my apt. Thanks to him I had a bed to sleep on that night & I did not have to go try to find someone as I had NO ONE. He is a manager/CEO of a huge company wearing a nice suit at that location just for that day for whatever job reason & he did that for me? When he really DID NOT have to! Wow! What a humble heart makes you want to be a better person. He was my guardian angel that day I will never forget him. Art van is lucky to have him. If your reading this and remember me THANK YOU SO MUCH. Will be buying all my new furniture for my new home from them & I need everything! cant wait! =) All in All NOT GOING TO ARTVAN IN GENERAL IS A MISTAKE! & if you really want service go to the 14 mile between van dyke & mound locations trust me!

Got cut off by one of their vans in Allen Park and they proceeded to drive by and give us the finger while my 8 year old daughter was in the car. Very unprofessional. Should probably get some new employees that don't make a company look so tacky and unprofessional.

We bought a home full of carpet from Sam @ Magic Carpet in 2011. 7 years later we are moving and after numerous furniture moves there were many bumps in the carpeting from sliding the furniture. We needed those removed for the house showings. I stopped in and Sam remembered me and within 24 hours had one of his expert installers at my home and completely removed the bumps. THIS is the kind of personal service that is lacking with those big box carpet stores. Our next home will definitely need new carpet and you know exactly who I will be calling. Thank you Sam for your professional customer care and for doing something that other stores would have balked at doing. Well done. Roger Lanyon Grosse Pointe Park

Cant say enough good things about them. Simply the best!!!

I had a great experience at this store. Jonathan assisted me, I came in looking for plants. Then I realized I needed several other things. He took his time and helped me and my husband find everything we need. The store is huge so I appreciate that he was there to assist so I didn't have to wonder around searching for things.

Great place to work, Friendly coworkers and customers. Always passionate to help people. I appreciate the positive reviews and everyday we will try our best to improve business.

I would never purchase ANYTHING from this company again it was the worst flooring experience I have ever had in my life. The customer service was an absolute joke!!! As I was looking around for some carpet a man came up to us and helped us out. He later came out with a new tablet and told us that with our purchase it was free. The men came out and measured my basement flooring and then returned a few days later to find out they measured wrong and didn't have enough carpet and then also said we were no longer getting the tablet becasue we didn't qualify because of the discounted carpet. How can a saleman tell me I'm going to recieve the tablet and then have the installation people come and tell me no. I then called corporate and they were very rude over the phone and said i was pretty much beating a dead horse and they weren't going to do anything. So now I had to wait 4 more days for the installers to come back to finsih. They told me they would be coming between 12-2 well they didn't end up coming unitl 4:45 and I sat home wasting my day without even getting a phone call. I would never tell anyone to go to World of Floors and I also won't purchase anything from Art Van on 14 mile in Warren for having such a bad company work out of their building!!!

We had the worst experience with this company installation guys that installed the carpet it took them 3 days just to install the up stairs the house is only 3,000 sq.feet & they told me that was their best installation crew I said really 3 whole day !! I rate this company a big fat 0 . It looked like they had no idea what they were doing nail are sticking in our feet everytime we go up or downstairs I would never do any business with them again or recommend them !! Looks like you have your records messed up to need to check again🤣🤣🤣 can't believe you would say that shame on you guy's get it together AND YES I HAVE THE CORRECT STORE 100% November 2016 horrible experience with this company as you can see !!!!!! YOUR DAUGHTER HOLLY SOLD US THE CARPET but your installation crew was horrible. And @ that time when we called & told Holly she did nothing about it she said they are doing the best they can never again with this company will I do anything!!! And thanks for all the scratches on the walls of my newly constructed house. All I have to say is I HAVE THE Receipt TO PROVE IT WAS VILLA CARPET !!!!!! SO DON'T TRY TO SAY I HAVE THE WRONG STORE!!! IF YOU WANT NAIL STICKING IN YOUR FEET THIS IS THE PLACE TO GO WHAT A JOKE & YOUR COMPANY NEVER CAME OUT TO FIX THE PROBLEM!!

They were very informative and had a great selection. We are happy they were recommended to us.

The designers are all amazing, tapping into each of our individual tastes. From designers to installers you can tell that this is a passion and not just a “job”! Have been and will continue to recommend to everyone!

Robin has managed a couple of jobs for me. I couldn’t be happier with her service and Kevin and James did the most recent installation. It was a 3 day job and I hated to see them leave. What hard workers and nice people. Thanks everybody! My house looks great because of you!