Flooring

This was my 1st stop in shopping around for flooring for my new home. Mike Ackley has been an absolute delight to work with! He has been professional, yet down to earth, friendly, and sincere. Nice not to have that pushy salesman feel- just pure, genuine help! Although I did not have O'Krent install my new floors- I am a single mom on a budget afterall.... Mike was awesome enough to get me a fantastic deal on the flooring materials! Hence again, he wasn't a pushy salesman, he never brushed me off when the quotes came in higher than what I could afford- he remained friendly, helpful, and professional. I was beyond satisfied to do business with him! I wish more people were like Mike- I would recommend anyone in the market to do flooring in your home- give Mike a call at O'Krent- you won't regret it.

They really like to yell at you and then waste your time. Save your money and go somewhere else. I’m missing chunks of carpet and I got yelled at by them. Wow!! Just don’t do it!

Worst company ever. They are replacing the flooring in my apartment. They already broken two appointments. Been hours late. Just not shown up. And they lie to your face.

Can't say enough good things about our experience here. We received several quotes from installers. Many were just ridiculously overpriced. Most were very high pressure sales people wanting us to sign that day. Rodney came, and he was amazing! Very helpful, knowledgeable, explained everything very clearly. Prices were the best we received. It didn't stop there. The crew that came was extremely professional. Very friendly. Did a phenomenal job. The install looks great, the work was very high quality. Would highly recommend these folks.

Atlas floors went above and beyond the other companies I had come out to estimate. There was a pattern of three colors we were interested in. Sandy Cheatham was proactive and went out of her way to choose the colors and even e-mailed sample colors to choose. The other companies flatly told me they did not have what I wanted and showed me their routine beige and spotted black & whites. Atlas was the last of 6 estimates, Sandy was right on time, showed us what we chose plus others, just in case. We looked over the room, got measurements and went over different styles, manufacturing, warranties etc. She gave us our quote and we went from there. She even called the warehouse to make sure it was available & the size we needed. It was and she put a hold on it in our name. On the scheduled day the crew arrived right on time and got our guest room done in under 45 mins! They took old out, swept and vacuumed. Everyone at Atlas, thank you! A fine job. My wife and I are most pleased!

Rather rude employee at the front desk.

The sales associates from the floor, to the register, to customer service seems so genuinely in their services rendered. I appreciate it.

Staff is friendly and knowledgeable. Place is clean and well laid out. Could of been a little cooler. Both me and the wife were pretty warm borderline hot.

Very knowledgeable and helpful. Excellent service and job was done well. I recommend Hicks.

They were very patient with me making my decision about which flooring type, colors, etc. After I called, they sent out a rep with samples and gave me a couple weeks to consider. I got multiple proposals on paper for the several different styles I was considering so I could also keep pricing in mind. I ended up switching to yet another option, got a new proposal, scheduled the install and they showed up two weeks later to get started. The workers were very fast, very polite and very helpful. They handled moving all the furniture around while installing and put it back when they were done. They found glue they thought might be asbestos so they scheduled a test and when it came back positive, they gave me a few options (removal, rock board over it, switch to floating install). When I decided on removal, they contacted a remediation company and re-scheduled the install for after the removal. They were very flexible in working with me on the asbestos removal, which delayed their schedule a week. Once they got back in, they finished in less than three days, even with a few modifications I threw in. Since I paid for the asbestos removal myself (rather than rolling it into FCI's billing), they also subtracted the labor costs associated with everything the asbestos remediation took care of and I got a new, lower price in the end... plus a discount for paying cash/check. When it was all done, I had nice new porcelain tile and quarter-round shoe board throughout my home. I've got a few extra boxes of leftover tiles to keep around for any repairs later and the paint they matched to my baseboards in case I need to do touch-ups. They'll tell you up front that they're a bit more expensive than the competition but t's well worth it. They worked with me, adapted to my changes throughout and fixed/adjusted any issues I pointed out, even replacing a tile the asbestos remediation company damaged.

Good people and wonderful service 👍

I had Carlson's Flooring come out to tile my house. They were affordable, very punctual, and delivered an excellent final product. Jeff and his crew did a fantastic job from beginning to end to make sure my family was satisfied with the whole process. Thanks again!

We found ourselves in a situation where we needed floors and we needed installation to happen quick to meet other deadlines .the owner came to our home on time, measured and offered several solutions. The installation occured on time and the finished product is great .we are thankful to do business with someone that keeps their word and provides a great product .

We always get great service and thw staff is very helpful.

Great selection on Luxury Vinyl Plank at the best price in town!

Don't even think about this crappy product 👎🏻

Great customer service. Very knowledgeable employees.

We were SO pleased with the customer service and floor care provided by Hammonds. We just moved into our home and needed the floors cleaned before our furniture was delivered. They provided us SAME DAY service due to our situation and were extremely helpful! We certainly recommend them!