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Magic Carpets, Your Shaw Flooring Center

Magic Carpets, Your Shaw Flooring Center

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4.1 Google Review
7400 Lakeland Ave N, Minneapolis, Minnesota, 55428, United States
(763) 424-5499 www.magiccarpets.biz
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Jan 12, 2018
My spouse and I recently moved into a large 1921 Colonial style home after living in a small condo and needed area rugs. We figured We were on out own in choosing them and stopped at Magic Carpets to start the search. To my surprise they told us a Designer would actually come to our home free of charge to see the space, colors and style of the rooms and then we would meet again at the showroom to select the new rugs. Our Designer Mark (great name!) knew immediately that we needed 2 8x10 rugs in a classic and timeless style with the color navy blue in both to connect the rooms to one another, something I never would have thought to do. They delivered the rugs to our home for a very nominal fee and placed the rug pads and rugs in place. The rugs look amazing and set the tone for the furnishings and accessories in the rooms. Mark will definitely be helping us with all the rest of our flooring needs as we get our new home set up.

Sep 13, 2017
We recently purchased carpeting from Magic Carpets for a bedroom and staircase in our home and hired them to install it. The price was approximately $1,900, which we thought relative to other pricing we had seen signaled a premium product. We were given a 90 minute window during which the installer would show up and made arrangements not to be at work during that time for a period of time thereafter. The installer showed up 2 hours late. No warning call. No check-in to say he would miss the window. No apology on arrival either. The carpet that was installed was good quality and the quality of installation was adequate (though spacing between the end of the carpeting and the staircase edge was slightly uneven, I probably wouldn't have noticed this had I not been upset about the late show and lack of apology). The carpet is soft and looks to be of good quality, and it looks nice. When I called to express my dissatisfaction with the late arrival, the company was not very apologetic. I was told that we had called at the end of the window and "didn't seem too angry" so they thought everything was fine. They said that "they got the job done the same day" so they didn't think it was that big a deal that they had missed the window by a couple hours. Not the biggest deal in the world, but not very respectful of their customers' time either. They asked what I wanted to resolve the situation and I asked for a discount of some kind. They offered an area rug, which I told them we had no need or desire for. From their point of view, that closed the matter. I am satisfied with the carpeting we bought but dissatisfied with Magic Carpets' customer service and what I perceive as a lack of respect for its customers and their time.

Jul 12, 2017
I have been waiting for over 3 months to have the new carpet they put in restretched there is a big bubble in the carpet. every time I call they say they will have someone out as soon as possible. Today again they were suppose to stop by. Still no show. Very disappointed. They don't even deserve a star but I can't post this without putting one star on the post.

Jan 7, 2017
We replaced 2000 square feet of carpet in our house after a water leak in our basement. Phil came by and we explained our desires and expectations for the carpet. He told us he thought he knew what we were looking for and brought one sample in and we were SOLD on it. They had it installed two days later-perfectly. I compared pricing with Lowe's and Home Depot and I am confident we ended up with a better product and around $1 less per square foot with Magic Carpet. This is the second time they have installed flooring for us and would strongly recommend Magic Carpet product and service.

Jun 14, 2017
They did great work in very little time. I am very pleased with how thorough they were and how excellent their customer service/communication was. I will definitely use Magic Carpets again in the future.

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 8 pm
Sat:9 am - 5 pm

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