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Kenworth of Cincinnati

Kenworth of Cincinnati

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3.4 Google Review
65 Partnership Way, Sharonville, Ohio, 45241, United States
(513) 771-5831 www.palmertrucks.com
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Refresh Reviews 3.4


May 10, 2018
Purchase an air compressor and air dryer in August 2017. They charge a core fee even if you bring in the core. (Standard practice) The compressor failed 4/2 this year. Was returned on 4/12. They charged me for the new compressor and a $400 core and said it would be 20 to 30 days on the refund. Furthermore the air dryer is full of oil from part failure and was told there would be no warrantee on that part. 28 days later still waiting for a refund. After multiple calls and 2 additional trips to the dealer with all original paperwork finally they tell me the claim has been filled and it will be 20 to 30 more days to be processed. If your and independent trucker and don't have a fleet don't bother with Palmer......they could care less about you or the success of your family owned business. Buy your parts anywhere but here.

Mar 22, 2018
Stopped in from out of town a few days ago with a check engine light. Told the service department I had to get my load delivered in PA ASAP. They hooked me up and even helped me order food for lunch. Thanks Guys!!

May 5, 2018
SLOW,EXPENCIVE UNPROFETIONAL. Got my truck fixed from Friday morning till Tuesday evening,. Need clutch rod to be rrplased, but these guys want me to replace whole church for 4000 instead. Fixed it for $200. STAY AWAY FROM THESE PLACE.

Feb 21, 2018
My review is still pending.. but so far I checked on a Fri ..they looked at my truck on Tues..wasted entire day Wed trying to email an estimate for approval. Been sitting for 6 days and counting. This area is the Black hole of trucking. Freightliner and International are even worse. my advice is to GET OUT..

Mar 5, 2018
Excelent service nice pepole..

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Opening Hours

Tue:7:30 am - 12 am
Wed:7:30 am - 12 am
Thu:7:30 am - 12 am
Fri:7:30 am - 12 am
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