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Westeck Windows and Doors | Kelowna Showroom

Westeck Windows and Doors | Kelowna Showroom

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1.0 1 review
2720 Hwy 97 N ##4, Kelowna, British Columbia, V1X 4J7, Canada
(250) 862-3800 www.westeckwindows.com
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Dec 16, 2022

ZERO Quality and ZERO Customer Service

Terrible quality and service. If I could give a minus 10 stars I would. I bought all my doors and windows from them and it was a nightmare from the start. Now my front door is warped less than a year old and they are saying it was due to install? The hinge in the middle is clearly crooked as confirmed by the inspector Festim. Now they are saying it’s 50% warranty !?!! They refuse to respond even after spending around $20,000 with them. Wish I went with another company … DON’T BUY FROM THEM you will REGRET IT !!! General Manager Will Tait doesn’t respond to emails no wonder the staff don’t care they just follow the leader ..,

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Mar 17, 2021
Thanks so much to Linda for quickly having the two excellent Westeck technicians efficiently replace weather stripping on our front door. They were carful to wear PPE and protect our floor to not damage it as they worked. Thanks Danny and Ronny!

Jul 23, 2019
Our custom design-build homes feature Westeck windows and exterior doors. We have had good feedback from clients on the after care they have received for their homes.

May 15, 2021
We had Westeck windows including three sliders installed in our home when it was built in 2017. We simply LOVE the way the windows slide so effortlessly. One finger to open and close. Additionally, when you lock the sliders the mechanism puts pins in the top and bottom of the doors. This added security is great comfort! Denny and Tom from Westeck's service team attended our home to provide service on the frame around a couple of our windows in our den. We also had them service the a screen that had started to tear away from the side, replace a couple screen door pulls and fix a bend in one of the screens in our suite. Denny and Tom were friendly and professional when they completed our repair requests. They also lubricated the three sliding doors while they were here. We are very happy both with the quality of the windows/sliders as well as the quality of the work their service team provides. If you ever need windows or sliding doors in the future make sure you check out Westeck Windows and Doors in Kelowna, B.C.

Jan 31, 2021
I shopped around quite a bit before purchasing my windows. My first interaction with Westeck was not that great. I met a sales person in store and after sending a few emails with measurements requesting quotes and not hearing back I continued looking elsewhere. After a few months, I decided to try again as their showroom doors and windows were my favourite out of all the places I've visited. I'm glad I did because my salesman, Raihan, was amazingly helpful. He was prompt to reply to my emails and courteous with the 100s of questions I had. Their prices are on par with competitors, the quality of their product is outstanding, and above all, they are MADE IN CANADA(super important for us). Their patio doors are the best. We redid all our windows and doors on the first floor with Westeck and next year we plan on redoing our top floor windows with them also. We've noticed a considerable difference in heat retention over the winter. The delivery guys were a delight to deal with and everything was very well packaged upon delivery. We did our own install so I cannot comment on installation technicians.

Dec 12, 2020
This is the second home we have built in the last five years, and we are very happy we chose Westeck for our windows. We had an issue with a tilt in or open window. Westeck was very responsive to help resolve the problem. Westeck provided great communication and service. Linda provided timely updates on parts and coordinating service schedules very well. Onsite work by Denny and Mateo was very good as they were able to trouble shoot and resolve the issue. Good win guys. Thank you

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