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Pella Windows and Doors of Wilmington

Pella Windows and Doors of Wilmington

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4.8 Google Review
3622 Concord Pike, Wilmington, Delaware, 19803, United States
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Refresh Reviews 4.8


May 30, 2018
We moved into an old house with all Pella windows and doors. I had had terrible experiences with Pella in the past and was extremely unhappy when we needed to replace almost all our windows and some entry doors. We were fortunate to be referred to Josh Padgett who was the Pella Sales Rep for our area. Josh was extremely knowledgeable and steered us to the right products for our home to match existing windows and doors. Working with Josh was a great experience as he made us feel confident that job would go smoothly. The crew of installers were professional, patient, and by their work, took pride in what they did. We have no complaints about their service. They were great! I enjoyed having them in my home. Josh got it right this time from start to finish. From the sale representative to the installers, all did very well for my home.

May 4, 2018
Matt Eltringham is my sales rep for Pella at work. I appreciate he's attention to detail. His quick turn around to quotes allows me to back to my customers in a timely matter and close deals. The coordination with deliver allows me to keep to a schedule. If and when there are any issues during a project Matt is there to assist me in any way. His knowledge of Pella products are beyond my expectations and more than helpful in any situation.

May 20, 2018
Great service and a great help. Mr. Ennis knew what he was talking about and understood your product. I had to replace a sliding door with three windows and he was able to suggest what was needed to match my existing windows that I had purchased from Pella about 40 years ago. By the way, those windows are still wonderful and work just as well today as they did 40 years ago.

May 31, 2018
Had both my windows and patio door replaced in my condo. The person who did the assessment was very knowledgeable and gave me a quote on the spot. The installers arrived on time and they were fantastic! They were very thorough explaining the install before and after and cleaned everything up afterwards. I would definitely recommend them!

May 1, 2018
Yesterday I had a pella rep, Josh, to my house to look at an old French door that I have to replace and a second door which should probably go as well. Over all, I was very pleased with the service. I had them to the house because after spending a significant amount of time on their website, I knew what I wanted, but I still was not certain of the exact door size and style I needed, plus I wanted to see the color chips on site next to the existing paint. Josh was great. He seemed to know all of the styles and variations and sizing of the doors and we were able to very quickly narrow in on exactly what I needed and wanted. In addition to that, the existing French door had rotted on the sides and underneath and a was a mess. To my surprise, Josh was able to quickly show me everything which would need to be done to get the new door in and to avoid a custom door. Lastly, he directed me to some options which would save a lot of money on the second door making the prospect of replacing that door more likely. I have not yet decided everything that I am going to do, but this experience was very helpful and far better than the other (unnamed) company I met with which was not terribly informative and mostly a high pressure sales situation.

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