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Van Dolder's Custom Exteriors – The Home Team

Van Dolder's Custom Exteriors – The Home Team

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4.6 Google Review
185 Mountain Rd, Collingwood, Ontario, L9Y 3Z9, Canada
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Refresh Reviews 4.6


Jun 9, 2022
Needed a replacement patio door for installation within 3 weeks. Their competitor quoted 12 weeks. Ryan took my order and indicated that it could be a significant lead time but he would see what he could do. Called me two days later to say he had a crew and wanted to install that day. They showed up on time and were very professional. Performed the job in a couple of hours and it looks great. Thanks to Ryan (and Paul the scheduler) for going above and beyond.

Feb 5, 2022
Van Dolders installed windows and siding on our cabin. The cabin looked beautiful for a bit. HOWEVER, the CUSTOMER SERVICE and follow-up were the WORST I have ever encountered anywhere. They lie when you call to discuss an issue with the work (white dots appeared where every nail went in the siding) to put you off and then when you call back they lie again and tell you you are next on the work list. This went on for 4 years!! I heard every excuse from Jason and Amanda about when the work was going to be repaired. It NEVER happened and we finally gave up.

Mar 4, 2022
When everyone in Collingwood was too busy or to expensive Van Dolder’s Custom Exteriors stepped up with a section of aluminum fascia that matched the piece that was torn off during a recent high wind event. Jackie B responded to my initial query quickly and also assisted me in picking the correct colour. The fascia was bent and ready for pickup in 2 days! Quotes from other facilities ranged from $450.00 to $650.00. Van Dolder’s cost was $39.00 for the material. I installed it myself saving a significant amount of time and money. Many thanks to Van Dolder’s Collingwood and Jackie B who was very friendly, professional and responsive to initial request. Thank you D. Humenny

May 28, 2021
Very approachable and informative. Received immediate attention. Great display showroom.

Nov 19, 2021
My husband and I met with Jamie at the Collingwood location show room and have nothing but good to say about him. He was so friendly and very professional. He showed us all our options and was very patient with us. We never felt rushed at all and he gave us his full attention and answered all our questions. He was very knowledgeable and helped us pick the right doors and windows for our home. We was very prompt with emails for any further questions we had.

INDUSTRY BLOGS

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Sat:9 am - 1 pm

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