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Pollard Windows & Doors

Pollard Windows & Doors

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2.0 1 review
3200 Dufferin St ##23, Toronto, Ontario, M6A 3B2, Canada
(416) 696-6716 www.pollardwindows.com
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Oct 25, 2021

Rough Quality and Zero Curtosy

I never write reviews but i just cant let this one go. We purchased windows for our addition dating back 1yr and a half now. We were very disappointed in the products that we purchased and the way our situation was handled. As you can tell from the pictures our issue lies with the condition of the rough casings. We were told that the windows must have been soaked before installation but they were delivered and placed within the home by their own delivery team. After that wasnt the problem it was turned to the painters fault to much water in paint ect.. The picture clearly shows pitting and theres also one panel that is half rough and half smooth. After months of the run around i gave up only to repeatedly hear the ad on the radio about quality for x amount of years blah blah. The last photo is of the trim turkstra installed and was painted by the same material. Thanks turkstra for the professional job. My 2 star goes to the sales rep who felt horrible about the situation great guy.
I never write reviews but i just cant let this one go. We purchased windows for our addition dating back 1yr and a half now. We were very disappointed in the products that we purch I never write reviews but i just cant let this one go. We purchased windows for our addition dating back 1yr and a half now. We were very disappointed in the products that we purch I never write reviews but i just cant let this one go. We purchased windows for our addition dating back 1yr and a half now. We were very disappointed in the products that we purch I never write reviews but i just cant let this one go. We purchased windows for our addition dating back 1yr and a half now. We were very disappointed in the products that we purch

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Apr 4, 2018
Fantastic service!!! We bought Pollard windows for our home - great product and great service, I am extremely satisfied with the overall experience. Thanks again!

Jul 9, 2015
We bought Pollard windows for our extension and have run into a problem with one of the sliders: the seal in one pane has apparently broken and moisture is fogging the inside of the pane. We contacted Pollard for technical support and found they offered none. The only help they could offer was to sell us a whole new slider. At the very least, they should have offered to replace the damaged pane. They showed a complete lack of interest in the fact that their product had not stood the test of time and were not prepared to meet us on any level other than as buyers of a replacement window. For a high end product such lack of support is really bad. We won't be buying from this company again. .

Aug 13, 2018

May 12, 2018

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