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Glass Doctor of London

Glass Doctor of London

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3.2 Google Review
B-216 Rectory St, London, Ontario, N5Z 2A7, Canada
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Refresh Reviews 3.2


May 9, 2019
Avoid. Contacted these guys to help with broken windows in 2 rental units. First pane was fixed fine but the second had to be ordered. Waited a month and no word. Called them twice and both times was told they would look into it and get back to me. No follow up either time. Terrible customer service.

Mar 14, 2018
Poor work on a windshield replacement, to the degree that I had to take my car elsewhere to have a new windshield installed properly (since I had absolutely no confidence in having any further work done by Glass Doctor - in fairness, they did offer to "have a look and see what they could do") to ensure there were no large gaps in the trim, no bent trim, no loose clips, no grease/adhesive in and on my car...I could go on. Please steer clear of this place. Pay a little bit more and go somewhere else. Despite the sticker on the door, they are NOT BBB accredited (in fact, there are complaints - besides mine - which were also not resolved).

May 25, 2017
Excellent service and price. Ahmed and his assistant were true craftsmen the high end shower doors are better than I imagined. Can't say enough about the prompt service and friendliness. Highly recommended. Don Peter

Nov 30, 2017
Horrible customer service. I came in for a stone chip repair on a leased vehicle needing to be returned to the dealer within a couple weeks. I was unhappy with the result and called back over the phone the same day. The woman on the phone told me if the dealership didn't accept the repair job I would get a full refund. When I turned in my vehicle they didn't accept the repair and I had to pay extra when I turned in my vehicle. When I went back to glass Doctors to get my refund they denied that they said I could get a full refund when I went back after turning in my vehicle. The man insisted that the money would go towards replacing the windshield instead; however, this is not what I was originally told on the phone when I first had the work done a couple weeks ago. **In addition- on the phone when I spoke to the woman a couple weeks ago she said I could get a refund. She never said anything about a credit towards replacing the windshield.

May 9, 2018
Got my mustang windshield done right in my driveway. Excellent job/great price...thank you.

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