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Classic Window & Siding Co

Classic Window & Siding Co

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3.0 Google Review
22000 Greater Mack Ave, Saint Clair Shores, Michigan, 48080, United States
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Jun 13, 2018
What an unprofessional business establishment. One star is too many here, but was only option... Classic Windows installed new front windows several years back, before we moved into this house, and in needing the screens/windows inspected for leaks and gaps, we phoned this company based on that installation. We tried to arrange an inspection in Spring and Summer 2017, but they weren't responsive and the season got away from us. For 2018, we called on May 18 and spoke to Stan, who said the head installer would phone in the next two weeks about when he'd be out to inspect. That time came and went, but we gave them latitude for the Memorial Day weekend. I phoned again a few business days later and was told they'd be out. Nothing. A week later (26 days from my first call), I made the final phone call. At first, Stan did not know whether anyone had been out to caulk (let alone, do an initial inspection to determine what the issue is). He determined no one had been out, said "We'll be out." I asked point-blank when that would be, and he responded with "probably the next week or two." Unacceptable. We have since consulted other companies and within two days they've already returned calls and scheduled a time to come out. That is the way a business should operate.

Jan 16, 2018
We had all new windows put in through out the house. They are the double pane vinyl. We noticed immediately the lower energy bills. They are so solid we didn't even hear the "boom" from the meteor that hit tonight!

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Opening Hours

Mon:9 am - 2 pm
Tue:9 am - 2 pm Today
Wed:9 am - 2 pm
Thu:9 am - 2 pm
Fri:9 am - 2 pm

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