Get to the top of the directory by claiming your business!
Henderson Glass

Henderson Glass

Claim Business
3.0 Google Review
18254 E 9 Mile Rd, Eastpointe, Michigan, 48021, United States
(586) 778-5161 www.hendersonglass.com
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 3.0


Mar 16, 2018
Great experience. Went to Eastpoint store. Called around for best price, set up appointment at store. They did exactly what they said they would for exactly the price I was quoted (what more do you want?). I was told 2 hours - they called my cell at 2 hours 2 minutes! Windshield seems great.

Sep 6, 2017
Called on phone for quote and Bethany provided with excellent customer service & emailed this quote without any issues! Impressed so far!

Mar 8, 2017
Well so far I had to wait a week before they could make it to my home also like on here another man said they were late. Twenty mins into the replacement the guy came to my front door and told me now I have to bring it into the shop because he just broke my trim on my 96 mustang GT. Not to happy about having to wait around for parts and labor to be done I will never recommend this place to anyone.

Jan 25, 2017
Horrible customer service. I had Henderson glass in Eastpointe come out and replace my rear window that was broken due to theft. They gave me a window of arrival from 10a-12p and he showed up at 12:10p and it took him 2 hours to complete. Day wasted already, come to find out he damaged the trim around my window and told me he had to order the parts and I had to come in another day to have those parts replaced. So a few days later, I take off work and drive up there to have the parts HE damaged replaced. When I got there, half way through they came out saying they ordered half the wrong parts and I would have to come back another day and get them placed on again. while I was waiting to come back, half the trim they placed on their the second time started peeling off and for Weeks I was driving my Grand Cherokee with missing trim and peeling off parts. So I went there today and told them they could have my car for however long they needed to make sure it was perfect and nothing would happen again. She rudely only answered "ok" and never once apologized for the inconvenience this whole process has taken on me. When I went to pick up my car, she still never apologized, handed me my invoice and still never apologized or did anything to make it right and give me the customer experience that I was hoping Henderson Glass would give. Overall it was a horrible process and I wouldn't of minded it if the customer service was above and beyond like it should of been. She offered to take no money off the bill until I asked her what she was going to make up for the 3 time inconvenience they gave me. She rudely said we don't do that here and I already cost her enough in parts that "they" damaged so I have no clue why I was to blame for it. After pleading, she gave me $20 off a rudely said sorry for the inconvenience and I walked away. Just not the experience I was hoping to have.

Feb 22, 2016
If you need glass repair this is the place. I had work done for my sun porch and a new windshield for my car, both done very well, professional, good pricing, and quick.

INDUSTRY BLOGS

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands, we’ll...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm Today
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm
Sat:8 am - 1 pm

Windows Near Me

D J's Window Tinting

D J's Window Tinting

24312 Gratiot Ave, Eastpointe
Tailor Made Windows, Doors & Awnings

Tailor Made Windows, Doors & Awnings

24460 Gratiot Ave, Eastpointe
EZ Storm Panels

EZ Storm Panels

21920 Harper Ave, Saint Clair Shores
Slim's Alignment & Hotrod Shop

Slim's Alignment & Hotrod Shop

16930 E 10 Mile Rd, Eastpointe
Classic Window & Siding Co

Classic Window & Siding Co

22000 Greater Mack Ave, Saint Clair Shores