Chester County Family Dentistry

All staff members are warm and witty people. They greet you by name and remember the details of life that you shared with them. It feels good to come to this practice. They also do great dental work. And they do a great job with kids: my son started timing his brushing after they showed him how plaque builds up.

I absolutely LOVE coming here for my dental work! The ENTIRE staff is so friendly, funny and accommodating. It is obvious that the comfort of their patients is a top priority. I have also appreciated the flexibility that they have offered me as I am forever moving my appointments around due to my challenging work schedule! THANK YOU!

Not only did I have an issue where one of the “professional dentists” decided to refuse to give me advice on how to prevent tooth decay but also decided to say me buying my first house was a “mistake.” I never received confirmation texts or calls on ANY of my appointments which is why i had missed some. I was told my appointments were never confirmed because i was never notified that i had them. I had emergencies where my aunt, uncle and father all died within the same time period and recently had a medical emergency where I was hospitalized for a bit. Along with an emergency at work. When I tried to reschedule I was told I was no longer allowed to be scheduled at the office and I would have to call every day that I was free to see if the debtist had an opening. Which would make it almost impossible to get an appointment and it would be charged as an emergency appointment. This is extremely inconvenient and all because I have had a rough time and had to reschedule a few times. Life happens and can be really hard sometimes. This office claims they are anxiety friendly but the dentist is so cruel I couldn’t stop shaking during my procedure and the front desk woman even had the nerve to argue with me about where I worked, trying to tell me that my location I worked at didn’t exist. If you want an office that understands your needs as a human being or people who have compassion DONT. GO. HERE. They exaggerate in person, telling me i had 10 missed appointments to which i was EXTREMELY confused about. Absolutely shocked! I was NEVER notified of these appointments and was even told by the front desk that there must have been an issue seeing as my confirmations never went through to me. Yes, I HAVE had to reschedule many appointments due to my job, as my job calls me in at a moments notice, and i had planned over 4 different funerals in the course of 5 months on top of being diagnosed with a life altering illness which has been absolute hell. I had an appointment on a day i was hospitalized for respiratory distress and admitted. The woman at the front desk was rude and made her irritation known like it was an inconvenience to HER that i was hospitalized. Again, in person i was told i had TEN missed appointments. Today on the phone i was told there were SEVEN missed appointments. I had called to reschedule due to a work emergency. Which, prior to this reschedule, would have made SIX. Not TEN. Now im being told it's 11. I understand "drawing the line" somewhere, but if you must draw it then do it truthfully. Stop making up numbers and try to understand the weight and grief that another human being can go through after losing a parent along with other family and dealing with health issues. When i even tried to explain this in the office i was not taken seriously and berated on the subject of missed appointments. It seems no one in this office has experienced loss before, and it shows. Any professional establishment dealing with scheduling appointments and treating people should understand that life happens. This office DOES NOT. I will be making sure people know to stay FAR away.

Very impressed on my first visit but changed to a less expensive dental plan with my employer that required choosing a dentist in a network. After trying two or three different dentists and having completely different experiences I changed to a somewhat more expensive plan that allowed me go back to Dr. Dave and company, that was over fifteen years ago and I feel just as strongly about them today. Everyone in their office is upbeat, professional and competent. They also keep current with technology and equipment. I am 65 years old, wore braces as a kid so have had a lot of dental experiences over the years and this organization is the best of the best.

Dr. Dunn performed LASER WHITENING on me yesterday. My teeth are very sensitive and I was a little nervous at first. Dr. Dunn and Becky were very comforting in the process. It didn't hurt at all and the results were amazing! 10/10 definitely recommend!!! Thank you Chester County Family Dentistry for an awesome experience!