Available Movers

I would just like to start off by mentioning that this is usually a good company. It's affordable, and they do have efficient movers. Nana is so kind and accommodating.... very flexible and friendly. I have used this company before but my previous experience was nothing like this last one. I'm so disappointed with how my belongings were treated, and I found that the movers did a sloppy job this time. I have included pictures. The price I paid included the cost of supplies, but the supplies were not used. No boxes, no protective blankets. I had furniture that was not wrapped with the protective wrap. These items include pictures, glass tables that could have been damaged, and an expensive couch. My couch was dragged (not lifted or placed on a dolly) on the the dirty elevator floor in the storage building. I should ask the storage building manager for the footage (if that's a possibility). I had to ask the mover to please be careful with the couch and to please cover it with plastic wrap. Needless to say, there was a minor damage done to the corner of my couch, but the size of the damage shouldn't matter. It's the principle. If you pay for a service, it should be done right! There were pictures that were not protected in any way, and one of them fell and completely broke. I had tons of other items that were loaded on the truck carelessly and without protection. When asked why they didn't wrap my items, they said that they were trying to save me money and get it done in a decent time (2 hour minimum)... but I was not worried about the time and was in no way rushing them (especially when it comes to my belongings being mistreated and damaged in the process). When I pointed out that he should have used the dolly to move my couch from elevator to storage unit, he said that a small nick is not a big deal and that I could just get my couch steam cleaned. I tried to call the company to let them know what was going on with the movers, but I felt unheard. They did, however, send me an email and said they would message me with any updates. (whatever that means). I will take into consideration that this was the movers second move of the day (I can understand them being tierd and wanting to get the job done)...but the way my stuff was treated is unacceptable and very unprofessional.

Amazing service from the two gentlemen I had the pleasure of meeting today. They were very polite, prompt and gentle with all of my belongings. I will point out I had some very heavy pieces of furniture, and moved into a low-rise building with no elevators; and I didn't hear a grunt of annoyance once. On top of that they called to ask if they could come earlier than our agreed upon arrangement. Price point was extremely fair. So happy I was able to use Available Movers!

Was able to have a piano moved within 5 days of contacting the company using their online form. Response was quick and efficient. George was extremely thorough in gathering and communicating details for the move. Day of, the movers were extremely efficient and friendly despite the antique upright being one of the heaviest they’ve encountered. A bit pricy based on other quotes, but thankful for a quick and seamless move!

Such an awesome job was done by Shawn Dato and Mirabi. Available Movers is the one of the best companies to work with 👍🏻…. Definitely will use their service and highly recommended❗️

We hired them to move from downtown Toronto to Ancaster. They arrived on time, were very efficient, friendly and professional. We would recommend them to any of our friends and family moving in the GTA or surrounding areas, they were reasonably priced compared to other moving companies.