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Bust a Move Moving

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6020 Rue Saint-Jacques, Montréal, Québec, H4A 2E9, Canada

(866) 922-0001 www.bustamovemoving.com

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Reviews

Sophia Chae

Aug 21, 2022

Worst moving experience ever

Had the absolute worst moving experience of my life with Bust-A-Move. What should have been the easiest and simplest move turned out to be the most frustrating and expensive (for amount of stuff and distance moved). Because I moved most of my belongings on my own, Bust-A-Move only had to move my furniture (from a 1 BR apt) and a few containers out of storage into my new apartment. Both buildings had elevators and the moving distance was less than 2 km. What made the move horrendous is that the movers arrived without a toolkit and they didn't realize until a full hour into the move. We had to wait for the company headquarters to send a kit so that they could dismantle some of my larger furniture. The toolkit didn't arrive until two hours into the move! As a result, my move took significantly longer and cost more than it should. In the end, the move took a total of 6.25 hours and cost me more than $2000 ($1873 + tip).

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Arantxa Comas

Nov 19, 2018

I called them at the very last minute, having to change apartments within just 2 weeks. They found time for me, and the move was scheduled on Dec 14, 2017. Unfortunately, there was a major snowstorm on December 13, and on the day of the move the temperature dropped to about -30. Because of snow accumulation it was difficult to find a place to put the truck. And when they did find a reasonable spot they had to move for snow removal. It was so stressful. But the guys were so great! They were upbeat, energetic, efficient and very, very kind. They took care of my stuff and of me, and though the move took longer than it would have under normal weather conditions, it went very, very well. I will use them again!

Navin Sekhon

Oct 27, 2018

Great movers. Very communicative, clear and organized. Movers are very polite and professional. Price is very fair (hourly). I had an issue where the bed frame being moved couldn't be dismantled because the team was missing an appropriate tool. I wasn't charged for the time they spent trying and they offered to move it for free once I dismantled myself. I got it done and they moved the bed as promised. Most of the crews are experienced but some may not be. I witnessed a few issues with some of my more expensive (wood furniture being knocked into each other without blankets covering them, and a large piece of the bed dropped) and delicate items but got lucky with near zero damage. I would just recommend keeping a close eye on things and speaking up if you see anything that concerns you. Knowing how professional the crews are, even if they were annoyed at this I would not expect it to affect your move or service. Clearly run by a good owner or management team. Good to see them doing well and the praise is well deserved. I will use these guys again.

Pam Fullerton

Dec 11, 2018

They didn't get all of the amazing reviews for nothing. Simply the best. You can't go wrong with them. Thanks again guys!

melissa healey-Bolduc

Sep 14, 2018

Brian and his team were incredible!! Fast and efficient yet very careful. Super clean truck, friendly, fun and all around great guys. Highly recommend! Made moving not so bad

Josh S

Sep 23, 2018

Iâ€™ve uses this company twice to move our house. Theyâ€™re amazing, extremely focused on customer service. On top of it, both times their movers worked so fast that the final price was below the estimate. I wish more service based companies were this good...

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