Very very very bad service from the dispatch. Late pick-ups and deliveries all the time. We thought we could use them for inexpensive shipping when the client was not in a rush but even then the dispatch is incredibly rude and they charge you for deliveries never made, I even had to have them blocked from my credit card. Seriously, I don't understand why they don't change their service offerings and get someone in the office who can speak to clients in an acceptable manner. As a small business owner myself, I'm very empathic, easy going and supportive of other small businesses, a company run this badly just didn't seem possible to me, but there they are. I feel so bad for the drivers knowing they need these jobs, I would never give a 0 star review without careful consideration for those people relying on those jobs, but this company is really that bad.