Purolator

The staff were great! For business and personal, I’ve dropped off items and had deliveries. Have other delivery people knock on door, drop package on porch and go, appreciate that these guys wait to hand it to me. Some things may not be costly but it’s the principal. Thanks for all you do.

My slip said I had 5 business day to pick. It's been 4 days, I went in today and they claimed my parcel was already sent back because Saturday is included in their business day. There's no indication of time or limit on these matters and as per usual I wasted a bunch of time dealing with Purolator.

Their drivers have an instinctual fear of doorbells. As such you will visit this place often to retrieve your packages. They won't care. They won't even pretend to care. You will complain, they will blow you off. They have your money. They have your things. You will go to them and that's all you need to know. Purelater would be a better name.

As I've now seeing from a ton of other reviews drivers don't actually deliver your packages. They simply state that they attempted delivery and I was unavailable. Well guess what I was home all day waiting for this package. My theory is that they simply do bother delivering as it costs money so they skip all the residential areas and say they "tried to deliver". They likely only deliver once or twice a week to residential areas to save on money. This is the third occurrence of this happening. Perhhaps we should start a class action law suit. Of course we have Cameras on the house and can prove no purolator truck even drove by. This is the worst shipping company I've encountered and will complain through all media channels and outlets. ZERO STAR REVIEW!!!

Ordered a bottle of (cheap) shampoo on amazon prime, as I have 100s before. For some reason Amazon chose to deliver through purolator today and they wouldn’t leave a $6 bottle of shampoo on the doorstep while every other courier is fine to leave $100s of merchandise on the doorstep. Online preference form is a useless print and send form rather than a simple button. Get with the times.