Ship & Mail It

I have been a loyal customer of Ship and Mail It for two years because the service Josh and his team give, every single time, is professional yet friendly. Efficient, knowledgeable and so positive. This business is always accommodating, meeting all my courier needs. My most recent example of their quick thinking and problem solving happened only two and half days ago. Josh and his team listened. Reassured me that the package I needed to be delivered to the United States would arrive in two days. Not only was Josh able to tell me what day it would arrive, he was able to tell me it would arrive at noon. This was a timely matter and package reached the destination on time. SHIP and MAIL IT is and always will be the professional courier service I choose. Thank You Josh and team.

I brought an important package in on Friday morning to ship through fedex, after Josh talked me out of fedex I agreed to ups, paid and left being assured I would be receiving a tracking number later in the day. No tracking number until I phoned Monday morning and was told I would get it emailed that afternoon, still nothing. I phoned again Monday afternoon and was finally given a tracking number for Canada Post! When I spoke to Josh about this again, he claims I chose Canada Post, which I never would have, as I live across the street from a Canada Post office if I had ever wanted that option. Also I was with a friend who is witness to the fact he never told me he was sending it through Canada Post, we only ever discussed fedex and ups. He refunded me the cost of shipping, assuring me that he was going to fix the problem, which is impossible as the package is already gone. I will never be shipping through ship and mail again 😡. I’ve had multiple packages lost or stolen through Canada Post which is why I specifically drove 20 minutes out of my way to go to a fedex or ups authorized location.

Excellent, honest, knowledgeable, and helpful staff. They saved me money, by advising me not to ship the item; so I ended up donating the parcel to a local charity instead. Another great thing about this company is that they take out all of the hassle of trying to figure out, which provider would be the best to go with, factoring in price, speed, reliability and care; locally and internationally. They will be getting all my business from now on. Thank you, to the staff at Ship & Mail It!

Wow! Extremely efficient, knowledgeable and detailed. Was seriously impressed. And they do Fedex, Purolator, UPS, and Canada Post. The best experience with shipping services that I’ve ever had.

Helpful staff, and they checked and compared prices for shipping with many of major shipping companies to get me the best price.