DHL Express

If I could give a negative rating I would! Called on Friday May 17 at 12:36pm for a pick up on Wednesday May 22 and was given a pick up time of 11am-1pm. Called them at 8:50am May 22 and was assured that pick up would take place. It is now 4:26pm and after speaking to 6 different people the pick up still hasn't happened! This is terrible! Like I said if I could give them anything lower I would!

Very impressed with this company. Raminda a supervisor made sure I got my parcel and kept in contact during day of delivery! Driver very nice also.

Worst customer service, worst shipping service. Every step is worst experience ever! So many unnecessary steps: 1. I keep getting missed calls but wen i call back “office is closed on the weekends” but i always get calls on the weekend. 2. I have to fill a form to release from custom: I did but have all the information on the application is just a duplicate of the information i just gave on the phone. I was told it will be delivered within 2 days. 2. After 2 days, instead of my items being delivered, i got an email dat said i need to pay first to for my items to release from custom. 3. I tried to pay online and filled the application form required three times and still payment wont go through. 4. I called for help and i waited 3 hours on the line. 5. I finally could make payment but i had to forward my receipt to two emails for confirmation. I dont know if there will be any other steps to do or if they will deliver or not after the payment. If i could rate 0 or minus, i would. i have ordered many things online over 1000 items and this is the worst experience ever!

Nice staff , just hard to find with no DHL signage

I was actually impressed with DHL I had to give a review, my first ever for any company. I literally got depressed after reading all the negative comments with my package on the way. I am pleased to say that they lived up to their promise. My package was delivered on time without issue. Good job DHL!