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DHL Express ServicePoint

Name: DHL Express ServicePoint
Address: 4840 Miller Rd, Richmond, BC, V7B 1K7, CA
Telephone: (855) 345-7447
Price range: $$$

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4840 Miller Rd #Unit 118, Richmond, British Columbia, V7B 1K7, Canada

(855) 345-7447 www.dhl.com

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J L

Jun 9, 2018

No idea why so many negative reviews, but DHL has been very fast for me. TWO days from Hongkong to Vancouver. I can pay the duty on their website in advance so their driver can drop off the package without leaving a sticker. Further, I can manage the package by waybill to leave instruction to the delivery driver. This is such a nice feature if novody at home. UPS or FedEx do not seem to support that well.

J Craig

Jan 31, 2018

Fast and really friendly and helpful. I had a delivery that was going to another city coming in from overseas. I had signed up for notifications online, so I knew exactly where my package was every step of the way. My travel plans changed, so I called DHL and explained that I was in Vancouver instead of the original delivery destination. DHL quickly diverted it for pickup the same day at the airport service point. Overall really impressed with the customer service from the people on the phone to the person at the pickup location

E_____ C_____

May 4, 2018

"No sticker at the door, yet they say they "attempted delivery" multiple times.". Their attempted delivery is to just simply drive by without stopping. They never bother to leave a notice or even try to look up name on intercom directory. They must be very stupid or too lazy.

Mendy Feigelstock

Apr 9, 2018

Not sure what's up with the negative reviews. They were very patient and helpful today!

RJ conq

Apr 17, 2018

avoid like the plague, never responded to my emails about my inquiry for a self declaration form. They put me on hold for a total of 50 minutes at CBSA office. The DHL employee could not complete a simple request to fax or email the self declaration form, even with repeated requests from the CBSA officer that was helping me. After 1 hour and receiving 16 pages of blank pages, a copy of the self declare form emerges, i came out paying 6$ vs the 33$ DHL was asking. Worth it? IDK, I will avoid and encourage everyone to avoid dhl in the future

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