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The UPS Store

The UPS Store

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3.7 Google Review
255 Newport Dr, Port Moody, British Columbia, V3H 5H1, Canada
(604) 461-9333 theupsstore.ca/248
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Google Reviews

Refresh Reviews 3.7


Jul 4, 2018
I went here on Saturday the 23rd of June. I had been told my mother was dying, and the only thing I could do was send her some pictures and baby clothes, since I have an infant daughter who cannot travel. Time was of the essence, so when the owner of this shop told me delivery would be GUARANTEED by Thursday, I paid the nearly $200 to send my less than two pound package. It did not arrive on Thursday. Or Friday. Or even Monday. It finally arrived late on Tuesday. UPS offers what are called GSRs - Guaranteed Service Refunds. However, in spite of OBVIOUSLY qualifying for this, the owner of this store refused to refund me. I had to call UPS themselves several times to get my money back. You would think that not delivering the service you promised to a woman with a dying parent would trigger some conscience... but no. Do not use. Do not use UPS at all. Guaranteed apparently means nothing. A carrier pigeon would be faster.

Aug 10, 2016
I've been serviced at this location by Tino on 2 separate occasions. Two incredible experiences, Tino knows his products and does his best to provide quality customer service. I was in there to send a rush shipment to the states and laminate. Exceptional and personable service. Keep up the awesome work you do for our community.

Aug 20, 2016
I have always had prompt and helpful service both printing and mailing from this store!

Oct 27, 2016
My son was printing something for school and a old lady accused him of playing games on the computer. When he was just trying to get his document to print. Not the best place to go too.

Feb 13, 2017
Very nice friendly staff!


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