If I could give zero stars I would! The women in the office her name is Rose, she has absolutely no customer service ability what so ever. She is rude, ignorant and aggressive towards customers. I called FedEx to hold a package thinking it would be held at this facility and she was angry that I didn't know what I was doing, I guess people are supposed to read minds, she got up from her desk and slammed the door in my face. Will be escalating to head office.