5dpackages

I originally signed up because this place has the best prices. I have been a customer for a long time now and I only have good things to say. The communication has been excellent, I appreciate getting an email when my package arrives. The staff is super friendly and helpful. The prices are very reasonable and the location is very convenient. I will continue to be a customer for a long time I am sure.

Best receiving company so far. Fast. No annual fee. Competitive. Free 30 days storage. Opens up to 9pm. 5 star !

Update: I still like this place but please hire more employees!!! The waiting times on a week day middle of the day are rediculous. I can’t even imagine what’s it like in the evenings and weekends. People are lining up outside. I have tried a few package receiving places over the years and this place is by far the best one. Their facility is large and clean where you can open your packages and recycle all the packaging materials. The staff are helpful and accommodating. I order a lot of packages and really like receiving automated emails helping me keep track of package arrivals and storage. Never had any issues. Always outstanding service.

This place has the worst service ever. I made the 2 hour commute to pick up a package that was delivered 2 months ago. Once I got there, I was told that as per the terms and conditions, any packages not picked up within 60 days would be DESTROYED. I registered for an account years ago - how could I remember all of the terms and conditions? I would have at least expected a warning email or notification letting me know to pick it up by a specific date or it would be destroyed but I didn't receive anything. From my understanding, I thought I would just be charged a storage fee which I would be more than willing to pay. This company destroyed my package that was worth $300 without any warning. I don't even understand this from a business perspective - just let it collect dust and make the customer pay the storage fee! What's the point of destroying it? 60 days is definitely not enough. Since it takes me 2 hours to commute here, I like to have multiple things delivered and pick it up it one trip. What they did is rude, inconsiderate, and outright cruel. UPDATE: In response to the owner Jamie, your response is a complete lie. You claimed that you sent me warnings and a gift credit. I would've never made a negative review if this happened. I tried to contact you multiple times and left you multiple voice messages and never received a response. You are just trying to cover your tracks. Your associate at time event admitted that I didn't receive any warning messages.

No issues at all, great service at reasonable rates. Lines can get a bit long sometimes, but it's not really their fault. I've used them several times for small and big packages, and they have always come through.