The UPS Store

This location has gone way down hill since the new owners took over. When I walked in today, I was not greeted or acknowledged at all, and instead was left standing there for about 2 minutes before I eventually asked for tape to seal my package and attach my prepaid shipping label. I should also mention that there were 3 employees behind the counter at this time. After that I explained I was dropping off a prepaid package and just needed it scanned for departure. The counter help said, "Well, you can just leave it here but we are not liable for anything that happens to it between now and when it gets picked up". Given it was a $4000 computer review sample I was dropping off, that did not sit well with me. I ended up leaving it there but I did contact an ex employee who said that they should have gone through an intake process to prove that I dropped it off. He mentioned he was laid off a couple of weeks ago and it seems like a large a family or a family and friends are buying all the local UPS Stores, laying off the existing staff, and hiring their own friends and family. I truly fear for UPS in Moncton and will be switching to Purolator for any packaging and shipping needs moving forward.

I went there to print out my resume and the staff were very helpful to me and they gave me great advice and were friendly. The quality of my resume was outstanding. Thank you very much.

Terrible experience. I bought a somewhat large, fragile item on ebay and had the seller drop it off at this UPS store. I phoned in and had several conversations with the staff there about how i needed it packed. I told them 2 layers of bubble wrap all the way around it, and I didn't care about the added cost involved in wrapping it. I could not have stressed more seriously that it needed wrapped well. I was also never offered or told that buying insurance was an option. When it finally came and I opened it, I saw that the WILLFULLY CARELESS AND COMPLETELY INCOMPETENT staff had tossed in a bag of peanuts and then taped up the box. The item arrived broken and required $450 in repairs to fix. I called back and talked to the manager, maybe Francois? who said, "well hey, sorry about that. I talked to the staff there about how it needed packed as well, but I left early that day, and, well, things just happened." What an absolute LOSER. Someone there said they were going to look into insurance after the fact and phone me back, but big surprise they dropped the ball there as well.

Good service and friendly staffs.High quality design and printing!

We stopped at this location today, Thursday December 1st, at 3h15pm and the door was locked, even though the lights were on and we were during their business hours shown on the door. There was no notice on the door, we knocked a few times, waited for a few minutes and then left to head over to the one way out close to the Dieppe airport.