D H L

Horrible service. Waited over 3 weeks for a parcel that wasn’t delivered. Stated bad address but company was given detailed directions a number of times with no attempt to deliver. Customer service said they would escalate the issue but never did. I will never use this company again.

Very bad customer service and delivery service. I paid additional Customs fees of 23CAD (in addition to the shipping fees i already paid when i placed my order for the item online). Delivery window is from early morning 7:30am to late afternoon 7:30pm and even though my mobile phone is listed in the shipping information, the delivery driver does not bother giving me a call nor ring the bell. Apparently DHL delivery expects the customer to be at the front door of the house for the entire time from 7:30am to 7:30pm to get the package, other wise it will simply assume the customer is not home. When I paid the additional customs fees I checked the option of "No Signature required" yet the customer service representative told me it would require 48hours to be updated in the system. Currently I am waiting for the item to be redelivered after 4 days (earliest re delivery date) with an expected delivery window from 7:30am to 7:30pm. I placed instruction for driver to call me once he/she arrives and to leave it at the door if I could not be reached. I also rechecked that "No Signature required" option is on. Overall, very bad customer service and delivery service. I will do my best to avoid DHL and never use their service again.

The ladies behind the counter are very helpful. The address in Google maps is incorrect. It say 170 rather than 140.

Wow good

very organized...