The pick up hours are extremely inconvenient: 4:45-6pm. Closed on the weekends. The location is out of the way for most people. Trying to call FedEx is a frustrating exercise having to navigate through all of the prompts and never reaching a person. I received a call from Laura in Moncton about the shipment. She gave me a call back number that actually worked. She was very helpful, the only bright light in the process.
This experience with FedEx is that same as my previous encounters. I usually request that shippers not use FedEx but an option is not always offered.