Fastway Couriers - Courier - Auckland, Auckland - VerView
Get to the top of the directory by claiming your business!
Fastway Couriers

Fastway Couriers

Claim Business
1.6 Google Review
Direction Bookmark
118 Hugo Johnston Dr, Auckland, Auckland, 1061, New Zealand
09-634 3704 www.fastway.co.nz
Read our review guideline

Write a Review

Loading…
Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 1.6
Apr 17, 2018
Parcel took over a week to reach its destination but that may have been because of bad weather and the ferry being delayed etc. The on-line tracking showed the parcel on board with courier several days in a row which was strange considering NO card to call was left at the address. I tried to contact Auckland to discuss delivery options and was re routed to possibly the Philippines. Now that is fine and the young lady was pleasant and tried her best but really I wanted to speak to someone in Auckland to talk about the options.Parcel still not arrived but fingers crossed it will be there today. Three stars as the entire problem could have been avoided if a card to call had of been left.
May 24, 2018
Is it possible to give less than 1 star review?? Tried using fastways to have a package picked up from my office and delivered. I left specific instructions to be called upon arrive so i could bring the parcel to the driver. The first time, they didn't call. They left a note with our receptionist saying that they came by. Thanks. The next day, i called up the depot and they assured me that someone would be sent by COB that day. No dice. The third day, i call up and am given the same assurances. I'm not holding my breath. The depot can't give you any details of the drivers who pickup packages as they use private drivers to do this. Never again.
Jun 27, 2018
Useless. They didn't deliver a properly addressed package because it had "insufficient details", didn't check with reception at the business to see where to deliver it, didn't bother calling the phone number on it, and waited for me to (recipient) to contact them to see why my urgent package hadn't turned up. I then had to go their depo (which was insanely flash). Obviously great at making money, but horrendous at everything else. The person at the depo was rude and abrupt. Awful company. I thought competition was meant to improve service but clearly not. AVOID.
May 17, 2018
Honestly, if I knew the sender use Fastway service I would rather not get anything. First, the courier doesn’t even knocked on the door, they just put the card to call right away. Emailed them as online enquiry no reply after a business day. I then redirected the parcel to another address yesterday right after I got the card and after 24 hours later it was updated in the morning at 8am that the parcel still at the depot waiting for receiver’s instruction. Next time please ask the sender what service they are using before you placing the order. I’m leaving the country in 2 days and I don’t think I will received the parcel anytime soon
Jun 8, 2018
After my parcel being transported from depot to depot I emailed through an enquiry 2days later no response. Then it was on board with the driver at 8.30am the next day I waited all day till 5pm I left my home to go somewhere, checked the track and trace and it says at 4pm driver could not deliver to address. I waited till the next day to call customer service who said the package was still at the depot as the wrong driver took my package then returned it back to the depot. I told them I need to know if the package is coming today as it is a cellphone and I need to know if I should be home customer service took my name and number and that was it. I can see by your many poor reviews you are the worst courier company out there I will make sure to ask for nz couriers to be used in the future as I never have issues with them and there track and trace is updated better.

INDUSTRY BLOGS

The Strategic Advantages of Partnering with a 3PL Fulfillment Service
The Strategic Advantages of Partnering with a 3PL Fulfillment Service

#ltl transport #logistics #final mile

In the rapidly evolving world of commerce, businesses are constantly seeking innovative solutions to streamline operations, reduce costs, and enhance customer satisfaction. One pivotal...

ALM CROWN MOVING AND DELIVERY

Understanding Chain of Signature Delivery in Canadian Logistics
Understanding Chain of Signature Delivery in Canadian Logistics

#ltl transport #logistics #final mile

In the complex world of logistics, ensuring the safe and secure delivery of goods is paramount. One method that stands out, especially in Canada, is the "Chain of Signature" delivery....

ALM CROWN MOVING AND DELIVERY

Forklift Safety in Logistics: Understanding Regulations and Oversight
Forklift Safety in Logistics: Understanding Regulations and Oversight

#ltl transport #logistics #final mile

In Canada, the use of forklifts is integral to the operations of logistics companies. These powerful vehicles enhance efficiency in material handling but also pose significant...

ALM CROWN MOVING AND DELIVERY

The Strategic Advantage of Having an Account Manager in Your Logistics Courier Service
The Strategic Advantage of Having an Account Manager in Your Logistics Courier Service

#ltl transport #logistics #final mile

In today's fast-paced and increasingly complex logistics landscape, having a dedicated account manager can be a game-changer for businesses navigating the intricacies of courier...

ALM CROWN MOVING AND DELIVERY

Mastering Load Securement in Canadian Logistics: Safety Practices and Risks
Mastering Load Securement in Canadian Logistics: Safety Practices and Risks

#ltl transport #logistics #final mile

In the complex and dynamic field of Canadian logistics, ensuring the safety and security of cargo during transportation is paramount. Proper load securement is not just a regulatory...

ALM CROWN MOVING AND DELIVERY

Navigating Retail Store Delivery: A Canadian Logistics Perspective
Navigating Retail Store Delivery: A Canadian Logistics Perspective

#ltl transport #logistics #final mile

In the fast-paced retail industry, efficient and accurate delivery is crucial for maintaining customer satisfaction and inventory management. As a Canadian logistics company,...

ALM CROWN MOVING AND DELIVERY

Difference between LTL and FTL
Difference between LTL and FTL

#ltl transport #logistics #final mile

In logistics, "LTL" and "FTL" are two commonly used terms that refer to different methods of transporting goods. Understanding the differences between these two is crucial for...

ALM CROWN MOVING AND DELIVERY

AI Routing Software: A Game-Changer for Eco-Efficiency
AI Routing Software: A Game-Changer for Eco-Efficiency

#ltl transport #logistics #final mile

AI routing software is revolutionizing logistics by optimizing delivery routes and schedules. This technology leverages complex algorithms and vast datasets, including traffic...

ALM CROWN MOVING AND DELIVERY

Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords
List

Latest Industry News

Have Fruit Cake with Travel!
Nov 21, 2018

Opening Hours

Mon:8 am - 5:45 pm Today
Tue:8 am - 5:45 pm
Wed:8 am - 5:45 pm
Thu:8 am - 5:45 pm
Fri:8 am - 5:45 pm
Sat:8 am - 10:45 am

Courier Near Me

Urgent Couriers

Urgent Couriers

Auckland
Fastway Couriers (Tauranga)

Fastway Couriers (Tauranga)

8 Tangmere Pl #6, Tauranga
Fastway Couriers (Brisbane)

Fastway Couriers (Brisbane)

204 Hedley Ave #31, Hendra
Central Courier

Central Courier

1957 Eastman Ave, Ventura
World Courier Inc

World Courier Inc

808 Hindry Ave ## H, Inglewood