I have used Sure Courier in the past and was very happy with them. However, this time I was astounded with what happened!!! They were to pick up two pieces of furniture for me. I made the arrangements and gave the info. as required. They arrived with black greasy hands and then actually broke a part of the furniture before even getting it out of the store! They weren't coming to my home with it that afternoon, as I was told, but rather planned to take it in the opposite direction and add more items to the truck. I can only imagine how many pieces it would have been in by then! The part that bothered me the most was when the owner of Sure Courier told me...and I quote "...shipping is at the shipper's risk!" I think it's common sense the expectation should be that damage doesn't take place before the shipping even happens!! I didn't receive even an apology. I was REALLY surprised! :(
