The UPS Store

We were shipping back a defective product and we were told to go to our nearest UPS store to send back at know cost to us, the owner of this UPS informed us the company had not given us the proper return label. This is where the outstanding customer service comes in he hands me his phone and tells me to call them and then gets them to email the return label ( which was a canada post return label) he prints it off seals it to the package and tells me where the nearest canada post was so we could mail it. Absolutely the best customer service I have received in a long time.

Very friendly service. Unlike going to Canada Post, they do most of the paperwork for shipping.